Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Kold-Draft Ice Machine Not Freezing in Fleming Island, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Kold-Draft ice machines across Fleming Island. Call early and a technician is usually at your door that same afternoon.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Kold-Draft ice machine is not freezing

The first things owners spot on a not freezing Kold-Draft ice machine: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. On this platform it's most often failed temperature sensor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A clogged defrost drain
  • Blocked air vents between compartments
  • Defrost thermostat or heater failure

Known Kold-Draft ice machine weak points

  • Scale buildup on the horizontal evaporator plate causing bridging and undersized cubes
  • Water distribution/spray plate clogging that stops cube release
  • Maintenance-intensive design that is sensitive to hard water and needs frequent descaling
  • Water pump and float/inlet valve failures reducing production

Quick check — and when it's not DIY

One thing you can rule out on your own: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Past that point, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

Our technician runs a full diagnostic on your Kold-Draft ice machine and isolates the exact cause before quoting. Kold-Draft OEM parts (evaporators, control boards, pumps) are sold through the factory and distributors, though sealed-system refrigerant work requires an experienced technician. Most not freezing jobs finish same-day, at a flat price, under our warranty.

independent commercial service — experienced with Kold-Draft cube ice machines, not authorized by the manufacturer

Reviews · on record

What Fleming Island homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
The Kold-Draft ice machine broke right before the weekend and they still came out same-day. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Ryan R. · Verified customer
★★★★★
Two other shops couldn't fit us in — these guys fixed the Kold-Draft ice machine the same day. Stood behind the warranty and used a real Kold-Draft OEM part, not a knockoff.
Sarah V. · Verified customer
★★★★★
They squeezed our Kold-Draft ice machine in on a busy day and still showed up inside the window. You can tell they work on Kold-Draft all the time — quick, clean diagnosis.
Kevin D. · Verified customer
FAQ · before you call

Frequently asked questions

Do you warranty your repairs?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

Do you charge for the estimate?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

How fast can you get to Fleming Island?

Same-day is common in Fleming Island. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

What does a Kold-Draft ice machine that is not freezing usually cost?

Expect $220–$1,092 for parts and labour on a Kold-Draft ice machine that is not freezing. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Dispatching now · Fleming Island, FL

Get same-day service in Fleming Island.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.