Northstar

Frequently asked questions

Do you offer same-day service?

Yes — in most of our service area we dispatch a tech the same day you call. Emergency commercial dispatch is also available.

How much does an appliance repair cost?

Most residential jobs land between $150 and $450 depending on the appliance and the part. We give a flat quote before we start — the diagnostic fee is credited against the repair.

What warranty do you provide?

1-year warranty on all labour. 6-month warranty on original parts we install. If the same issue returns within that window, we come back for free.

Which brands do you service?

20 major residential brands (Samsung, LG, Whirlpool, GE, Sub-Zero, Wolf, Viking, Miele and more) and 15 commercial brands (True, Hobart, Manitowoc, Hoshizaki, Vulcan and more).

Do you handle commercial restaurant equipment?

Yes. Walk-in coolers and freezers, fryers, grills, commercial ovens, ice machines, prep tables, vent hoods. SLA contracts available for restaurants and hotels.

Where do you operate?

Across the Jacksonville metro — 11 residential cities and 14 commercial cities including Jacksonville, Jacksonville Beach, St. Augustine, Ponte Vedra, Orange Park, Fleming Island, Nocatee, and more.

Is financing available?

Yes — for jobs over $500 we offer multiple financing options through our partner network. Approval is usually instant.

1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch