Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

True Commercial Freezer Not Freezing in Fleming Island, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on True commercial freezers across Fleming Island. Most jobs are booked, diagnosed, and fixed inside 24 hours.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your True commercial freezer is not freezing

When a True commercial freezer is not freezing, here's what you'll usually notice: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. The usual culprit is sealed-system refrigerant leak. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Defrost thermostat or heater failure
  • Failed temperature sensor
  • A weak or failing compressor
  • Evaporator fan not running

Known True commercial freezer weak points

  • condenser fan motor failure and dirty condenser coils causing high box temperatures
  • door gasket wear and self-closing hinge cartridge failures on reach-ins
  • evaporator coil icing and clogged/frozen condensate drain lines
  • electronic temperature controller faults on newer Spec Series units

Quick check — and when it's not DIY

Do this first — it takes two minutes: listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Once you've ruled that out, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

An experienced tech tests the True commercial freezer systematically and pinpoints what's actually causing the not freezing. OEM True parts are widely stocked through foodservice distributors; sealed-system/refrigerant repairs require an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.

Independent commercial service experienced with True refrigeration; not an authorized True dealer.

Reviews · on record

What Fleming Island homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★
Called about our True commercial freezer in the morning and it was running again by evening. The diagnostic fee came off the repair total, just like they promised.
Laura J. · Verified customer
★★★★★
Called late at night and a tech was here by mid-morning to look at the True commercial freezer. Fair price, no surprise fees, and the True commercial freezer has worked perfectly since.
Kevin N. · Verified customer
★★★★★
The True commercial freezer died mid-week and they had it sorted before I'd even rearranged my schedule. The tech explained exactly what went wrong before touching anything.
Jennifer M. · Verified customer
FAQ · before you call

Frequently asked questions

How fast can you get to Fleming Island?

We do — Fleming Island is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

Do you warranty your repairs?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

What does the call-out cost?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

How much does a True commercial freezer that is not freezing cost?

Typical costs for a True commercial freezer that is not freezing land between $280–$1,495, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Dispatching now · Fleming Island, FL

Get same-day service in Fleming Island.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.