Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Arctic Air Commercial Freezer Not Freezing in Jacksonville, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Arctic Air commercial freezers across Jacksonville. A live dispatcher answers your call — no phone tree, no callback queue.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Arctic Air commercial freezer is not freezing

When a Arctic Air commercial freezer is not freezing, here's what you'll usually notice: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. More often than not it traces back to sealed-system refrigerant leak. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Evaporator fan not running
  • Failed temperature sensor
  • Blocked air vents between compartments
  • Sealed-system refrigerant leak
  • Defrost thermostat or heater failure

Known Arctic Air commercial freezer weak points

  • condenser and evaporator fan-motor failures
  • door gasket and self-closing hinge wear
  • thermostat/temperature swings
  • compressor start-relay and overload failures

Quick check — and when it's not DIY

The one self-check that's actually worth your time: listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Past that point, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

We start with a full diagnostic on the Arctic Air commercial freezer, confirm the real fault, then price it flat. OEM parts are available through Arctic Air distributors and general refrigeration suppliers; sealed-system refrigerant work requires an experienced technician. Most not freezing jobs finish same-day, at a flat price, under our warranty.

independent commercial service experienced with Arctic Air reach-in refrigeration and prep equipment, not authorized by the manufacturer

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Same-day response — a tech was diagnosing the Arctic Air commercial freezer hours after I called. Stood behind the warranty and used a real Arctic Air OEM part, not a knockoff.
Amanda P. · Verified customer
★★★★
The Arctic Air commercial freezer died mid-week and they had it sorted before I'd even rearranged my schedule. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Andrew E. · Verified customer
★★★★★
Our Arctic Air commercial freezer quit on us and they had a technician out the same afternoon in Jacksonville. Genuine Arctic Air part, flat price, and done in a single visit.
Melissa H. · Verified customer
FAQ · before you call

Frequently asked questions

Is the repair guaranteed?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

What does a Arctic Air commercial freezer that is not freezing usually cost?

Most repairs for a Arctic Air commercial freezer that is not freezing run $280–$1,495 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

How fast can you get to Jacksonville?

Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Do you charge for the estimate?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.