Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Arctic Air Walk-In Freezer Not Freezing in Jacksonville, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Arctic Air walk-in freezers across Jacksonville. Most jobs are booked, diagnosed, and fixed inside 24 hours.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Arctic Air walk-in freezer is not freezing

On a Arctic Air walk-in freezer, not freezing usually announces itself like this: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. On this platform it's most often a weak or failing compressor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Blocked air vents between compartments
  • Sealed-system refrigerant leak
  • Evaporator fan not running
  • A clogged defrost drain

Known Arctic Air walk-in freezer weak points

  • condenser and evaporator fan-motor failures
  • door gasket and self-closing hinge wear
  • thermostat/temperature swings
  • compressor start-relay and overload failures

Quick check — and when it's not DIY

There's one thing worth checking before you book anyone: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Should that not clear it, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

First we diagnose the Arctic Air walk-in freezer end to end, so you're not paying to swap parts on a guess. OEM parts are available through Arctic Air distributors and general refrigeration suppliers; sealed-system refrigerant work requires an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.

independent commercial service experienced with Arctic Air reach-in refrigeration and prep equipment, not authorized by the manufacturer

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★
The Arctic Air walk-in freezer died mid-week and they had it sorted before I'd even rearranged my schedule. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Daniel S. · Verified customer
★★★★★
Same-day response — a tech was diagnosing the Arctic Air walk-in freezer hours after I called. Stood behind the warranty and used a real Arctic Air OEM part, not a knockoff.
Laura P. · Verified customer
★★★★★
Called about our Arctic Air walk-in freezer in the morning and it was running again by evening. You can tell they work on Arctic Air all the time — quick, clean diagnosis.
Justin W. · Verified customer
FAQ · before you call

Frequently asked questions

Is there a fee for the diagnostic?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

How much does a Arctic Air walk-in freezer that is not freezing cost?

Typical costs for a Arctic Air walk-in freezer that is not freezing land between $280–$1,495, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Do you warranty your repairs?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

How fast can you get to Jacksonville?

Same-day is common in Jacksonville. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.