Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Commercial Freezer Not Freezing in Jacksonville, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on every commercial freezer brand in Jacksonville. Most jobs are booked, diagnosed, and fixed inside 24 hours.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your commercial freezer is not freezing

Here's how not freezing typically presents on a commercial freezer: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. Across the brands we service, it's most often a weak or failing compressor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Defrost thermostat or heater failure
  • Sealed-system refrigerant leak
  • A weak or failing compressor
  • Failed temperature sensor
  • Evaporator fan not running

Quick check — and when it's not DIY

Do this first — it takes two minutes: listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Beyond that, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

We start with a full diagnostic on the commercial freezer, confirm the real fault, then price it flat. Genuine OEM parts for all major commercial freezer brands ride on the truck, so the fix usually happens the same day. Most not freezing jobs finish same-day, at a flat price, under our warranty.

Reviews · on record

What Jacksonville customers say

4.9
250+ Google reviews
on the First Coast
★★★★★
No waiting around — the commercial freezer was diagnosed within an hour of the tech arriving. The diagnostic fee came off the repair total, just like they promised.
Sarah W. · Verified customer
★★★★★
They squeezed our commercial freezer in on a busy day and still showed up inside the window. Genuine parts, done in one trip, and the invoice matched the quote.
Mark C. · Verified customer
★★★★★
Two other shops couldn't fit us in — these guys fixed the commercial freezer the same day. The tech explained exactly what went wrong before touching anything.
Maria P. · Verified customer
FAQ · before you call

Frequently asked questions

What does a commercial freezer that is not freezing usually cost?

Most repairs for a commercial freezer that is not freezing run $280–$1,495 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

How fast can you get to Jacksonville?

Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Is there a fee for the diagnostic?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Do you warranty your repairs?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.