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Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Continental Refrigeration Commercial Freezer Not Freezing in Jacksonville, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Continental Refrigeration commercial freezers across Jacksonville. Our trucks run this area every day, so next-day is the norm and same-day is common.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Continental Refrigeration commercial freezer is not freezing

When a Continental Refrigeration commercial freezer is not freezing, here's what you'll usually notice: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. On this platform it's most often blocked air vents between compartments. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A clogged defrost drain
  • Blocked air vents between compartments
  • Evaporator fan not running
  • Sealed-system refrigerant leak

Known Continental Refrigeration commercial freezer weak points

  • defrost-board failure that stops the evaporator fans while the compressor still runs
  • cracked or torn door gaskets letting warm air in and overworking the compressor
  • compressor overheating from a dirty condenser or insufficient clearance
  • thermostat malfunction causing the compressor to run constantly

Quick check — and when it's not DIY

Start here — it costs nothing and rules out the easy cause: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Also, listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Beyond that, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

First we diagnose the Continental Refrigeration commercial freezer end to end, so you're not paying to swap parts on a guess. OEM parts are available through Continental's distributor network; sealed-system and refrigerant repairs require an experienced technician. Most not freezing jobs finish same-day, at a flat price, under our warranty.

Independent commercial service experienced with Continental refrigeration; not authorized by the manufacturer.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
The Continental Refrigeration commercial freezer died mid-week and they had it sorted before I'd even rearranged my schedule. Clean, on-time, and they took the old part with them. Would call again.
Christina E. · Verified customer
★★★★★
Our Continental Refrigeration commercial freezer quit on us and they had a technician out the same afternoon in Jacksonville. They clearly knew Continental Refrigeration inside out and had the part on the truck.
Eric J. · Verified customer
★★★★★
Called about our Continental Refrigeration commercial freezer in the morning and it was running again by evening. Flat price agreed up front, and they stood behind the labour warranty.
Heather W. · Verified customer
FAQ · before you call

Frequently asked questions

How much does a Continental Refrigeration commercial freezer that is not freezing cost?

Expect $280–$1,495 for parts and labour on a Continental Refrigeration commercial freezer that is not freezing. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Can you come out same-day in Jacksonville?

Same-day is common in Jacksonville. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Do you warranty your repairs?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

What does the call-out cost?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

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