Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Refrigerated Display Case Not Cooling in Jacksonville, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on every refrigerated display case brand in Jacksonville. Emergency slots stay open daily for breakdowns that can't wait.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your refrigerated display case is not cooling

Catching not cooling early on a refrigerated display case is usually straightforward: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. More often than not it traces back to a stuck or failed damper control. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Dirty or blocked condenser coils
  • Worn door gaskets bleeding cold air
  • Faulty temperature control board
  • Refrigerant leak in the sealed system
  • A stuck or failed damper control

Quick check — and when it's not DIY

One thing you can rule out on your own: confirm the refrigerated display case has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. If it's still acting up after that, the cause is almost always a failed compressor or a refrigerant leak in the sealed system, and handling refrigerant legally requires an experienced technician — which is where DIY stops.

How we fix it

We start with a full diagnostic on the refrigerated display case, confirm the real fault, then price it flat. Genuine OEM parts for all major refrigerated display case brands ride on the truck, so the fix usually happens the same day. You approve a flat price up front, and the work is backed by our labour and parts warranty.

Reviews · on record

What Jacksonville customers say

4.9
250+ Google reviews
on the First Coast
★★★★★
Two other shops couldn't fit us in — these guys fixed the refrigerated display case the same day. The tech explained exactly what went wrong before touching anything.
Katie G. · Verified customer
★★★★
The refrigerated display case broke right before the weekend and they still came out same-day. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Brian C. · Verified customer
★★★★★
No waiting around — the refrigerated display case was diagnosed within an hour of the tech arriving. The diagnostic fee came off the repair total, just like they promised.
Heather L. · Verified customer
FAQ · before you call

Frequently asked questions

Do you warranty your repairs?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

What does the call-out cost?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

How much does a refrigerated display case that is not cooling cost?

Expect $280–$1,495 for parts and labour on a refrigerated display case that is not cooling. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Can you come out same-day in Jacksonville?

Same-day is common in Jacksonville. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.