Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Gram Commercial Commercial Freezer Not Freezing in Jacksonville, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Gram Commercial commercial freezers across Jacksonville. A live dispatcher answers your call — no phone tree, no callback queue.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Gram Commercial commercial freezer is not freezing

When a Gram Commercial commercial freezer is not freezing, here's what you'll usually notice: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. The usual culprit is blocked air vents between compartments. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Blocked air vents between compartments
  • Sealed-system refrigerant leak
  • Failed temperature sensor
  • Evaporator fan not running

Known Gram Commercial commercial freezer weak points

  • door gasket wear causing temperature rise and condensation
  • evaporator icing from failed defrost cycles or worn seals
  • condenser fan and compressor faults on reach-in cabinets
  • electronic controller and temperature-sensor faults

Quick check — and when it's not DIY

There's one thing worth checking before you book anyone: listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. When that isn't the fix, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

We start with a full diagnostic on the Gram Commercial commercial freezer, confirm the real fault, then price it flat. OEM parts are sourced through Hoshizaki/Gram distributors and can have longer lead times as an imported brand; sealed-system refrigerant repairs requires an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

independent commercial service experienced with Gram Commercial refrigeration, not authorized by the manufacturer

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
The Gram Commercial commercial freezer broke right before the weekend and they still came out same-day. Fair price, no surprise fees, and the Gram Commercial commercial freezer has worked perfectly since.
Patrick E. · Verified customer
★★★★★
Two other shops couldn't fit us in — these guys fixed the Gram Commercial commercial freezer the same day. The diagnostic fee came off the repair total, just like they promised.
Rachel C. · Verified customer
★★★★
Called late at night and a tech was here by mid-morning to look at the Gram Commercial commercial freezer. No runaround — they told me honestly what it needed and fixed just that.
Paul E. · Verified customer
FAQ · before you call

Frequently asked questions

What's the price for a Gram Commercial commercial freezer that is not freezing?

Expect $280–$1,495 for parts and labour on a Gram Commercial commercial freezer that is not freezing. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Is there a fee for the diagnostic?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

What if the same problem comes back?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

Do you offer same-day service in Jacksonville?

Same-day is common in Jacksonville. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.