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Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Gram Commercial Refrigerated Display Case Not Cooling in Jacksonville, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on Gram Commercial refrigerated display cases across Jacksonville. Most jobs are booked, diagnosed, and fixed inside 24 hours.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Gram Commercial refrigerated display case is not cooling

When a Gram Commercial refrigerated display case is not cooling, here's what you'll usually notice: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. Nine times out of ten it comes down to defrost fault icing over the evaporator. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Worn door gaskets bleeding cold air
  • Failed compressor or start relay
  • Refrigerant leak in the sealed system
  • A bad evaporator fan motor
  • Dirty or blocked condenser coils

Known Gram Commercial refrigerated display case weak points

  • door gasket wear causing temperature rise and condensation
  • evaporator icing from failed defrost cycles or worn seals
  • condenser fan and compressor faults on reach-in cabinets
  • electronic controller and temperature-sensor faults

Quick check — and when it's not DIY

Do this first — it takes two minutes: confirm the refrigerated display case has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. Also, listen for the compressor running at all, and make sure nothing is blocking airflow around the back or bottom vents. Past that point, the cause is almost always a failed compressor or a refrigerant leak in the sealed system, and handling refrigerant legally requires an experienced technician — which is where DIY stops.

How we fix it

We trace the not cooling on your Gram Commercial refrigerated display case to its source instead of throwing parts at it. OEM parts are sourced through Hoshizaki/Gram distributors and can have longer lead times as an imported brand; sealed-system refrigerant repairs requires an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.

independent commercial service experienced with Gram Commercial refrigeration, not authorized by the manufacturer

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Two other shops couldn't fit us in — these guys fixed the Gram Commercial refrigerated display case the same day. Fair price, no surprise fees, and the Gram Commercial refrigerated display case has worked perfectly since.
Robert N. · Verified customer
★★★★★
Called late at night and a tech was here by mid-morning to look at the Gram Commercial refrigerated display case. The diagnostic fee came off the repair total, just like they promised.
Emily E. · Verified customer
★★★★
Called about our Gram Commercial refrigerated display case in the morning and it was running again by evening. No runaround — they told me honestly what it needed and fixed just that.
Ryan A. · Verified customer
FAQ · before you call

Frequently asked questions

What does the call-out cost?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Do you warranty your repairs?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

Can you come out same-day in Jacksonville?

We do — Jacksonville is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

How much does a Gram Commercial refrigerated display case that is not cooling cost?

Expect $280–$1,495 for parts and labour on a Gram Commercial refrigerated display case that is not cooling. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

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