Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Ice Machine Ice Maker Not Working in Jacksonville, FL

Ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. We fix this on every ice machine brand in Jacksonville. Urgent breakdowns get priority dispatch, so they don't wait until morning.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Common

Why your ice machine is ice maker not working

Ice maker not working on a ice machine usually announces itself like this: ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. Across the brands we service, it's most often an electrical or control fault. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A wiring or control-board problem
  • A blocked, leaking, or misaligned part
  • A worn mechanical part at end of life

Quick check — and when it's not DIY

Start here — it costs nothing and rules out the easy cause: confirm the ice machine has power and rule out anything obvious — a tripped breaker, an unlatched door, a blocked vent. If none of that changes anything, if the basics check out, the fault is inside the control system or a sealed component, and diagnosing that safely takes a technician's tools and training.

How we fix it

We trace the ice maker not working on your ice machine to its source instead of throwing parts at it. We carry common ice machine parts for every major brand, so most repairs are done in one visit. You approve a flat price up front, and the work is backed by our labour and parts warranty.

Reviews · on record

What Jacksonville customers say

4.9
250+ Google reviews
on the First Coast
★★★★
They squeezed our ice machine in on a busy day and still showed up inside the window. Fair price, no surprise fees, and the ice machine has worked perfectly since.
James C. · Verified customer
★★★★★
No waiting around — the ice machine was diagnosed within an hour of the tech arriving. Flat price agreed up front, and they stood behind the labour warranty.
Jennifer P. · Verified customer
★★★★★
The ice machine broke right before the weekend and they still came out same-day. No runaround — they told me honestly what it needed and fixed just that.
Ryan C. · Verified customer
FAQ · before you call

Frequently asked questions

Can you come out same-day in Jacksonville?

Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

What does a ice machine that is ice maker not working usually cost?

Typical costs for a ice machine that is ice maker not working land between $220–$950, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Is the repair guaranteed?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

What does the call-out cost?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.