Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Kolpak Commercial Freezer Not Freezing in Jacksonville, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Kolpak commercial freezers across Jacksonville. Same-day service is standard here, not a rush-fee upsell.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Kolpak commercial freezer is not freezing

On a Kolpak commercial freezer, not freezing usually announces itself like this: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. The usual culprit is evaporator fan not running. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Defrost thermostat or heater failure
  • A clogged defrost drain
  • Sealed-system refrigerant leak
  • Failed temperature sensor

Known Kolpak commercial freezer weak points

  • door gasket and hinge/closer wear
  • evaporator coil icing and defrost faults
  • condensing-unit compressor failures
  • cam-lock panel joint misalignment and air gaps

Quick check — and when it's not DIY

Start here — it costs nothing and rules out the easy cause: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Also, listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Past that point, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

First we diagnose the Kolpak commercial freezer end to end, so you're not paying to swap parts on a guess. OEM parts are available through Welbilt and PartsTown; sealed-system refrigerant work requires an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.

independent commercial service experienced with Kolpak walk-in coolers, freezers and refrigeration systems, not authorized by the manufacturer

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
The Kolpak commercial freezer broke right before the weekend and they still came out same-day. Genuine parts, done in one trip, and the invoice matched the quote.
Kevin B. · Verified customer
★★★★★
Two other shops couldn't fit us in — these guys fixed the Kolpak commercial freezer the same day. Flat price agreed up front, and they stood behind the labour warranty.
Nicole F. · Verified customer
★★★★★
Called late at night and a tech was here by mid-morning to look at the Kolpak commercial freezer. They clearly knew Kolpak inside out and had the part on the truck.
Sean H. · Verified customer
FAQ · before you call

Frequently asked questions

How fast can you get to Jacksonville?

Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

What's the price for a Kolpak commercial freezer that is not freezing?

Most repairs for a Kolpak commercial freezer that is not freezing run $280–$1,495 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

What if the same problem comes back?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Is there a fee for the diagnostic?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.