Kolpak Commercial Freezer Not Freezing in Jacksonville, FL
Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Kolpak commercial freezers across Jacksonville. Same-day service is standard here, not a rush-fee upsell.

Why your Kolpak commercial freezer is not freezing
On a Kolpak commercial freezer, not freezing usually announces itself like this: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. The usual culprit is evaporator fan not running. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- Defrost thermostat or heater failure
- A clogged defrost drain
- Sealed-system refrigerant leak
- Failed temperature sensor
Known Kolpak commercial freezer weak points
- door gasket and hinge/closer wear
- evaporator coil icing and defrost faults
- condensing-unit compressor failures
- cam-lock panel joint misalignment and air gaps
Quick check — and when it's not DIY
Start here — it costs nothing and rules out the easy cause: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Also, listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Past that point, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.
How we fix it
First we diagnose the Kolpak commercial freezer end to end, so you're not paying to swap parts on a guess. OEM parts are available through Welbilt and PartsTown; sealed-system refrigerant work requires an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.
independent commercial service experienced with Kolpak walk-in coolers, freezers and refrigeration systems, not authorized by the manufacturer
What Jacksonville homeowners say
on the First Coast
“The Kolpak commercial freezer broke right before the weekend and they still came out same-day. Genuine parts, done in one trip, and the invoice matched the quote.”
“Two other shops couldn't fit us in — these guys fixed the Kolpak commercial freezer the same day. Flat price agreed up front, and they stood behind the labour warranty.”
“Called late at night and a tech was here by mid-morning to look at the Kolpak commercial freezer. They clearly knew Kolpak inside out and had the part on the truck.”
Other Kolpak commercial freezer problems we fix
Frequently asked questions
How fast can you get to Jacksonville?
Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
What's the price for a Kolpak commercial freezer that is not freezing?
Most repairs for a Kolpak commercial freezer that is not freezing run $280–$1,495 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.
What if the same problem comes back?
We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.
Is there a fee for the diagnostic?
The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.
Get same-day service in Jacksonville.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.