Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Kolpak Walk-In Freezer Not Freezing in Jacksonville, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Kolpak walk-in freezers across Jacksonville. Typical response time in this area is under an hour once you're on the schedule.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Kolpak walk-in freezer is not freezing

When a Kolpak walk-in freezer is not freezing, here's what you'll usually notice: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. Nine times out of ten it comes down to a weak or failing compressor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A weak or failing compressor
  • Sealed-system refrigerant leak
  • Evaporator fan not running
  • Defrost thermostat or heater failure

Known Kolpak walk-in freezer weak points

  • door gasket and hinge/closer wear
  • evaporator coil icing and defrost faults
  • condensing-unit compressor failures
  • cam-lock panel joint misalignment and air gaps

Quick check — and when it's not DIY

The one self-check that's actually worth your time: listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Beyond that, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.

How we fix it

An experienced tech tests the Kolpak walk-in freezer systematically and pinpoints what's actually causing the not freezing. OEM parts are available through Welbilt and PartsTown; sealed-system refrigerant work requires an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

independent commercial service experienced with Kolpak walk-in coolers, freezers and refrigeration systems, not authorized by the manufacturer

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
No waiting around — the Kolpak walk-in freezer was diagnosed within an hour of the tech arriving. Stood behind the warranty and used a real Kolpak OEM part, not a knockoff.
Christina V. · Verified customer
★★★★★
They squeezed our Kolpak walk-in freezer in on a busy day and still showed up inside the window. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Kevin C. · Verified customer
★★★★
Same-day response — a tech was diagnosing the Kolpak walk-in freezer hours after I called. Genuine Kolpak part, flat price, and done in a single visit.
Linda W. · Verified customer
FAQ · before you call

Frequently asked questions

Do you warranty your repairs?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

What's the price for a Kolpak walk-in freezer that is not freezing?

Typical costs for a Kolpak walk-in freezer that is not freezing land between $280–$1,495, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

How fast can you get to Jacksonville?

Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Is there a fee for the diagnostic?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.