Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Randell Walk-In Cooler Not Cooling in Jacksonville, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on Randell walk-in coolers across Jacksonville. Emergency slots stay open daily for breakdowns that can't wait.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Randell walk-in cooler is not cooling

A Randell walk-in cooler that is not cooling tends to show the same signs: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. Nine times out of ten it comes down to a stuck or failed damper control. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Faulty temperature control board
  • A bad evaporator fan motor
  • Defrost fault icing over the evaporator
  • Worn door gaskets bleeding cold air
  • A stuck or failed damper control

Known Randell walk-in cooler weak points

  • Clogged condensate drains causing water pooling inside the cabinet
  • Cracked or worn door gaskets losing seal and forcing compressor overwork
  • Dirty condenser coils causing short-cycling and poor temperature hold
  • Condenser or evaporator fan motor failure leaving product too warm

Quick check — and when it's not DIY

Before you call anyone, confirm the walk-in cooler has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. If none of that changes anything, not-cooling that keeps recurring after the coils are clean usually means the sealed system has lost its charge, and recharging it needs recovery equipment and an experienced technician.

How we fix it

An experienced tech tests the Randell walk-in cooler systematically and pinpoints what's actually causing the not cooling. Randell/Unified Brands OEM parts are widely available through PartsTown and foodservice distributors, though sealed-system refrigerant repairs require an experienced technician. Most not cooling jobs finish same-day, at a flat price, under our warranty.

independent commercial service — experienced with Randell refrigeration and prep tables, not authorized by the manufacturer

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Same-day response — a tech was diagnosing the Randell walk-in cooler hours after I called. Stood behind the warranty and used a real Randell OEM part, not a knockoff.
Stephanie L. · Verified customer
★★★★★
The Randell walk-in cooler died mid-week and they had it sorted before I'd even rearranged my schedule. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Andrew P. · Verified customer
★★★★
Our Randell walk-in cooler quit on us and they had a technician out the same afternoon in Jacksonville. Genuine Randell part, flat price, and done in a single visit.
Melissa K. · Verified customer
FAQ · before you call

Frequently asked questions

What does the call-out cost?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Do you offer same-day service in Jacksonville?

Same-day is common in Jacksonville. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Is the repair guaranteed?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

How much does a Randell walk-in cooler that is not cooling cost?

Typical costs for a Randell walk-in cooler that is not cooling land between $280–$1,495, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.