Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Star Salamander Broiler Not Heating in Jacksonville, FL

Appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. We fix this on Star salamander broilers across Jacksonville. Most calls get a same-day slot — our vans cover this area daily.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Star salamander broiler is not heating

Catching not heating early on a Star salamander broiler is usually straightforward: appliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse. More often than not it traces back to faulty temperature sensor. Left unaddressed, the kitchen loses a station it can't work around.

Most likely causes

  • Failed igniter or gas valve
  • A broken door switch cutting the heat circuit
  • A bad control board

Known Star salamander broiler weak points

  • griddle thermostat and thermocouple failures causing no or uneven heat
  • electric griddle/charbroiler element burnout
  • uneven plate heating from failed burners on gas units
  • pilot and gas-valve issues on gas charbroilers

Quick check — and when it's not DIY

One thing you can rule out on your own: confirm the salamander broiler has power, any gas supply valve is open, and a simple reset — power off 60 seconds, back on — doesn't restore heat. If that doesn't fix it, no spark or flame usually means the igniter or gas valve itself has failed, and gas-carrying parts are restricted to licensed work in most jurisdictions.

How we fix it

We start with a full diagnostic on the Star salamander broiler, confirm the real fault, then price it flat. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
No waiting around — the Star salamander broiler was diagnosed within an hour of the tech arriving. Genuine parts, done in one trip, and the invoice matched the quote.
Patrick D. · Verified customer
★★★★★
The Star salamander broiler broke right before the weekend and they still came out same-day. Flat price agreed up front, and they stood behind the labour warranty.
Rachel F. · Verified customer
★★★★★
Two other shops couldn't fit us in — these guys fixed the Star salamander broiler the same day. They clearly knew Star inside out and had the part on the truck.
Paul P. · Verified customer
FAQ · before you call

Frequently asked questions

What does the call-out cost?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

What if the same problem comes back?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

How fast can you get to Jacksonville?

Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

How much does a Star salamander broiler that is not heating cost?

Typical costs for a Star salamander broiler that is not heating land between $200–$880, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.