Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Traulsen Commercial Freezer Not Freezing in Jacksonville, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Traulsen commercial freezers across Jacksonville. Call before noon and there's a good chance of a same-day visit.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Traulsen commercial freezer is not freezing

A Traulsen commercial freezer that is not freezing tends to show the same signs: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. The usual culprit is a weak or failing compressor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Blocked air vents between compartments
  • Defrost thermostat or heater failure
  • Evaporator fan not running

Known Traulsen commercial freezer weak points

  • door hinge and gasket wear on heavy stainless doors
  • evaporator icing and defrost heater/timer failures
  • electronic controller (Intela-Traul/legacy) faults
  • condenser fan motor and dirty condenser causing temperature rise

Quick check — and when it's not DIY

Before booking a repair, listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. If it's still acting up after that, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.

How we fix it

An experienced tech tests the Traulsen commercial freezer systematically and pinpoints what's actually causing the not freezing. Genuine Traulsen/ITW parts are available through distributors; refrigerant/sealed-system repairs require an experienced technician. Most not freezing jobs finish same-day, at a flat price, under our warranty.

Independent commercial service experienced with Traulsen refrigeration; not an authorized Traulsen dealer.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
No waiting around — the Traulsen commercial freezer was diagnosed within an hour of the tech arriving. Genuine parts, done in one trip, and the invoice matched the quote.
Patrick P. · Verified customer
★★★★
The Traulsen commercial freezer broke right before the weekend and they still came out same-day. Flat price agreed up front, and they stood behind the labour warranty.
Emily E. · Verified customer
★★★★★
Two other shops couldn't fit us in — these guys fixed the Traulsen commercial freezer the same day. They clearly knew Traulsen inside out and had the part on the truck.
Ryan T. · Verified customer
FAQ · before you call

Frequently asked questions

How fast can you get to Jacksonville?

Same-day is common in Jacksonville. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

What's the price for a Traulsen commercial freezer that is not freezing?

Typical costs for a Traulsen commercial freezer that is not freezing land between $280–$1,495, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Do you charge for the estimate?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Is the repair guaranteed?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.