Traulsen Commercial Freezer Not Freezing in Jacksonville, FL
Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Traulsen commercial freezers across Jacksonville. Call before noon and there's a good chance of a same-day visit.

Why your Traulsen commercial freezer is not freezing
A Traulsen commercial freezer that is not freezing tends to show the same signs: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. The usual culprit is a weak or failing compressor. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- Blocked air vents between compartments
- Defrost thermostat or heater failure
- Evaporator fan not running
Known Traulsen commercial freezer weak points
- door hinge and gasket wear on heavy stainless doors
- evaporator icing and defrost heater/timer failures
- electronic controller (Intela-Traul/legacy) faults
- condenser fan motor and dirty condenser causing temperature rise
Quick check — and when it's not DIY
Before booking a repair, listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. If it's still acting up after that, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.
How we fix it
An experienced tech tests the Traulsen commercial freezer systematically and pinpoints what's actually causing the not freezing. Genuine Traulsen/ITW parts are available through distributors; refrigerant/sealed-system repairs require an experienced technician. Most not freezing jobs finish same-day, at a flat price, under our warranty.
Independent commercial service experienced with Traulsen refrigeration; not an authorized Traulsen dealer.
What Jacksonville homeowners say
on the First Coast
“No waiting around — the Traulsen commercial freezer was diagnosed within an hour of the tech arriving. Genuine parts, done in one trip, and the invoice matched the quote.”
“The Traulsen commercial freezer broke right before the weekend and they still came out same-day. Flat price agreed up front, and they stood behind the labour warranty.”
“Two other shops couldn't fit us in — these guys fixed the Traulsen commercial freezer the same day. They clearly knew Traulsen inside out and had the part on the truck.”
Other Traulsen commercial freezer problems we fix
Frequently asked questions
How fast can you get to Jacksonville?
Same-day is common in Jacksonville. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.
What's the price for a Traulsen commercial freezer that is not freezing?
Typical costs for a Traulsen commercial freezer that is not freezing land between $280–$1,495, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
Do you charge for the estimate?
We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.
Is the repair guaranteed?
We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.
Get same-day service in Jacksonville.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.