True Back Bar Cooler Not Cooling in Jacksonville, FL
Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on True back bar coolers across Jacksonville. Call before noon and there's a good chance of a same-day visit.

Why your True back bar cooler is not cooling
A True back bar cooler that is not cooling tends to show the same signs: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. Nine times out of ten it comes down to faulty temperature control board. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- Dirty or blocked condenser coils
- A bad evaporator fan motor
- Failed compressor or start relay
- Defrost fault icing over the evaporator
Known True back bar cooler weak points
- condenser fan motor failure and dirty condenser coils causing high box temperatures
- door gasket wear and self-closing hinge cartridge failures on reach-ins
- evaporator coil icing and clogged/frozen condensate drain lines
- electronic temperature controller faults on newer Spec Series units
Quick check — and when it's not DIY
Worth checking yourself first: confirm the back bar cooler has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. Also, listen for the compressor running at all, and make sure nothing is blocking airflow around the back or bottom vents. If that doesn't fix it, the cause is almost always a failed compressor or a refrigerant leak in the sealed system, and handling refrigerant legally requires an experienced technician — which is where DIY stops.
How we fix it
We start with a full diagnostic on the True back bar cooler, confirm the real fault, then price it flat. OEM True parts are widely stocked through foodservice distributors; sealed-system/refrigerant repairs require an experienced technician. Most not cooling jobs finish same-day, at a flat price, under our warranty.
Independent commercial service experienced with True refrigeration; not an authorized True dealer.
What Jacksonville homeowners say
on the First Coast
“Same-day response — a tech was diagnosing the True back bar cooler hours after I called. Clean, on-time, and they took the old part with them. Would call again.”
“The True back bar cooler died mid-week and they had it sorted before I'd even rearranged my schedule. They clearly knew True inside out and had the part on the truck.”
“Our True back bar cooler quit on us and they had a technician out the same afternoon in Jacksonville. Flat price agreed up front, and they stood behind the labour warranty.”
Other True back bar cooler problems we fix
Frequently asked questions
Is there a fee for the diagnostic?
We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.
What's the price for a True back bar cooler that is not cooling?
Typical costs for a True back bar cooler that is not cooling land between $180–$874, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
Do you warranty your repairs?
We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.
Can you come out same-day in Jacksonville?
We do — Jacksonville is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
Get same-day service in Jacksonville.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.