True Refrigerated Display Case Thermostat Issue in Jacksonville, FL
Temperature inaccurate, cycling abnormally. Bad thermostat or temperature sensor. We fix this on True refrigerated display cases across Jacksonville. Same-day service is standard here, not a rush-fee upsell.
Why your True refrigerated display case is thermostat issue
A True refrigerated display case that is thermostat issue tends to show the same signs: temperature inaccurate, cycling abnormally. Bad thermostat or temperature sensor. The usual culprit is failed temperature sensor. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- Wiring fault to the sensor
- Failed temperature sensor
- Stuck thermostat contacts
Known True refrigerated display case weak points
- condenser fan motor failure and dirty condenser coils causing high box temperatures
- door gasket wear and self-closing hinge cartridge failures on reach-ins
- evaporator coil icing and clogged/frozen condensate drain lines
- electronic temperature controller faults on newer Spec Series units
Quick check — and when it's not DIY
Do this first — it takes two minutes: compare the reading against a separate thermometer placed in the same spot for an hour. Also, confirm the temperature setting itself, and give the unit 24 hours after any adjustment before assuming it's broken. Should that not clear it, a sensor that's confirmed inaccurate has to be replaced and recalibrated against the control board — guessing which part is at fault wastes a parts order.
How we fix it
We start with a full diagnostic on the True refrigerated display case, confirm the real fault, then price it flat. OEM True parts are widely stocked through foodservice distributors; sealed-system/refrigerant repairs require an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.
Independent commercial service experienced with True refrigeration; not an authorized True dealer.
What Jacksonville homeowners say
on the First Coast
“Called about our True refrigerated display case in the morning and it was running again by evening. They clearly knew True inside out and had the part on the truck.”
“Our True refrigerated display case quit on us and they had a technician out the same afternoon in Jacksonville. Clean, on-time, and they took the old part with them. Would call again.”
“Two other shops couldn't fit us in — these guys fixed the True refrigerated display case the same day. Genuine parts, done in one trip, and the invoice matched the quote.”
Other True refrigerated display case problems we fix
Frequently asked questions
What does the call-out cost?
The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.
What does a True refrigerated display case that is thermostat issue usually cost?
Expect $280–$1,300 for parts and labour on a True refrigerated display case that is thermostat issue. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
Can you come out same-day in Jacksonville?
Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
What if the same problem comes back?
We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.
Get same-day service in Jacksonville.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.