Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

U.S. Cooler Commercial Freezer Not Freezing in Jacksonville, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on U.S. Cooler commercial freezers across Jacksonville. Most calls get a same-day slot — our vans cover this area daily.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your U.S. Cooler commercial freezer is not freezing

Here's how not freezing typically presents on a U.S. Cooler commercial freezer: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. The usual culprit is defrost thermostat or heater failure. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Failed temperature sensor
  • Sealed-system refrigerant leak
  • Evaporator fan not running
  • Blocked air vents between compartments

Known U.S. Cooler commercial freezer weak points

  • door gasket and hinge/closer wear
  • evaporator coil icing and defrost faults
  • condensing-unit compressor failures
  • panel joint gaps and floor/panel damage

Quick check — and when it's not DIY

One thing you can rule out on your own: listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Once you've ruled that out, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.

How we fix it

We start with a full diagnostic on the U.S. Cooler commercial freezer, confirm the real fault, then price it flat. OEM parts are available through U.S. Cooler and its sister site WalkinCoolerParts.com; sealed-system refrigerant work requires an experienced technician. Most not freezing jobs finish same-day, at a flat price, under our warranty.

independent commercial service experienced with U.S. Cooler walk-in coolers and freezers, not authorized by the manufacturer

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★
Two other shops couldn't fit us in — these guys fixed the U.S. Cooler commercial freezer the same day. No runaround — they told me honestly what it needed and fixed just that.
David K. · Verified customer
★★★★★
Called late at night and a tech was here by mid-morning to look at the U.S. Cooler commercial freezer. The tech explained exactly what went wrong before touching anything.
Christina S. · Verified customer
★★★★★
No waiting around — the U.S. Cooler commercial freezer was diagnosed within an hour of the tech arriving. Fair price, no surprise fees, and the U.S. Cooler commercial freezer has worked perfectly since.
Justin R. · Verified customer
FAQ · before you call

Frequently asked questions

Do you warranty your repairs?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

What does a U.S. Cooler commercial freezer that is not freezing usually cost?

Expect $280–$1,495 for parts and labour on a U.S. Cooler commercial freezer that is not freezing. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Do you charge for the estimate?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

How fast can you get to Jacksonville?

We do — Jacksonville is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

Dispatching now · Jacksonville, FL

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Flat-rate pricing, 1 year labour warranty, and fast dispatch.