Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Carpigiani Ice Cream Machine Not Freezing in Middleburg, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Carpigiani ice cream machines across Middleburg. Call before noon and there's a good chance of a same-day visit.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Carpigiani ice cream machine is not freezing

On a Carpigiani ice cream machine, not freezing usually announces itself like this: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. The usual culprit is failed temperature sensor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Failed temperature sensor
  • A weak or failing compressor
  • Evaporator fan not running
  • Defrost thermostat or heater failure

Known Carpigiani ice cream machine weak points

  • Worn scraper/beater blades causing icy or overly soft product
  • Draw-valve and o-ring wear causing leaks and drips
  • Refrigeration/gas faults causing cylinder freeze-ups or soft product
  • Drive motor and gearbox wear triggering beater overload faults

Quick check — and when it's not DIY

Do this first — it takes two minutes: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Also, listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Once you've ruled that out, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

Our technician runs a full diagnostic on your Carpigiani ice cream machine and isolates the exact cause before quoting. OEM Carpigiani parts are available through the Carpigiani/Ali Group US service network, though sealed-system refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

independent commercial service — experienced with Carpigiani gelato and soft-serve machines, not authorized by the manufacturer

Reviews · on record

What Middleburg homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Our Carpigiani ice cream machine quit on us and they had a technician out the same afternoon in Middleburg. Genuine Carpigiani part, flat price, and done in a single visit.
Melissa N. · Verified customer
★★★★★
Called about our Carpigiani ice cream machine in the morning and it was running again by evening. You can tell they work on Carpigiani all the time — quick, clean diagnosis.
Mark W. · Verified customer
★★★★★
Same-day response — a tech was diagnosing the Carpigiani ice cream machine hours after I called. Stood behind the warranty and used a real Carpigiani OEM part, not a knockoff.
Stephanie K. · Verified customer
FAQ · before you call

Frequently asked questions

What's the price for a Carpigiani ice cream machine that is not freezing?

Most repairs for a Carpigiani ice cream machine that is not freezing run $240–$1,035 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

Do you warranty your repairs?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

Do you charge for the estimate?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

How fast can you get to Middleburg?

Yes. We cover Middleburg daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Dispatching now · Middleburg, FL

Get same-day service in Middleburg.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.