Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Gram Commercial Commercial Freezer Not Freezing in Neptune Beach, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Gram Commercial commercial freezers across Neptune Beach. Our trucks run this area every day, so next-day is the norm and same-day is common.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Gram Commercial commercial freezer is not freezing

When a Gram Commercial commercial freezer is not freezing, here's what you'll usually notice: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. On this platform it's most often blocked air vents between compartments. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Blocked air vents between compartments
  • Sealed-system refrigerant leak
  • A weak or failing compressor
  • Failed temperature sensor
  • Defrost thermostat or heater failure

Known Gram Commercial commercial freezer weak points

  • door gasket wear causing temperature rise and condensation
  • evaporator icing from failed defrost cycles or worn seals
  • condenser fan and compressor faults on reach-in cabinets
  • electronic controller and temperature-sensor faults

Quick check — and when it's not DIY

There's one thing worth checking before you book anyone: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Also, listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. If none of that changes anything, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

We trace the not freezing on your Gram Commercial commercial freezer to its source instead of throwing parts at it. OEM parts are sourced through Hoshizaki/Gram distributors and can have longer lead times as an imported brand; sealed-system refrigerant repairs requires an experienced technician. Most not freezing jobs finish same-day, at a flat price, under our warranty.

independent commercial service experienced with Gram Commercial refrigeration, not authorized by the manufacturer

Reviews · on record

What Neptune Beach homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★
Called late at night and a tech was here by mid-morning to look at the Gram Commercial commercial freezer. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Mark K. · Verified customer
★★★★★
Called about our Gram Commercial commercial freezer in the morning and it was running again by evening. Stood behind the warranty and used a real Gram Commercial OEM part, not a knockoff.
Christina N. · Verified customer
★★★★★
The Gram Commercial commercial freezer broke right before the weekend and they still came out same-day. You can tell they work on Gram Commercial all the time — quick, clean diagnosis.
Justin V. · Verified customer
FAQ · before you call

Frequently asked questions

Is the repair guaranteed?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

What does the call-out cost?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

How much does a Gram Commercial commercial freezer that is not freezing cost?

Most repairs for a Gram Commercial commercial freezer that is not freezing run $280–$1,495 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

How fast can you get to Neptune Beach?

Yes. We cover Neptune Beach daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Dispatching now · Neptune Beach, FL

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