Star Char-Broiler Burner Not Igniting in Neptune Beach, FL
Surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. We fix this on Star char-broilers across Neptune Beach. A live dispatcher answers your call — no phone tree, no callback queue.

Why your Star char-broiler is burner not igniting
The first things owners spot on a burner not igniting Star char-broiler: surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. Nine times out of ten it comes down to clogged burner ports. Left unaddressed, the kitchen loses a station it can't work around.
Most likely causes
- A faulty gas valve
- Clogged burner ports
- Loose igniter wiring
- A weak spark electrode
- Failed spark module
Known Star char-broiler weak points
- griddle thermostat and thermocouple failures causing no or uneven heat
- electric griddle/charbroiler element burnout
- uneven plate heating from failed burners on gas units
- pilot and gas-valve issues on gas charbroilers
Quick check — and when it's not DIY
Before booking a repair, confirm the burner ports and igniter are dry and free of spilled food or debris. Also, check whether other burners on the same unit ignite normally, which narrows the fault to one burner or the whole unit. If none of that changes anything, a gas valve or spark module fault means working on live gas and ignition components, which is licensed work in most areas.
How we fix it
We start with a full diagnostic on the Star char-broiler, confirm the real fault, then price it flat. OEM parts are widely available through the Middleby/Star network and Parts Town; gas charbroiler repairs need a licensed technician. Most burner not igniting jobs finish same-day, at a flat price, under our warranty.
Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.
What Neptune Beach homeowners say
on the First Coast
“Same-day response — a tech was diagnosing the Star char-broiler hours after I called. Genuine parts, done in one trip, and the invoice matched the quote.”
“They squeezed our Star char-broiler in on a busy day and still showed up inside the window. Flat price agreed up front, and they stood behind the labour warranty.”
“No waiting around — the Star char-broiler was diagnosed within an hour of the tech arriving. They clearly knew Star inside out and had the part on the truck.”
Other Star char-broiler problems we fix
Frequently asked questions
What does a Star char-broiler that is burner not igniting usually cost?
Typical costs for a Star char-broiler that is burner not igniting land between $200–$880, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
What if the same problem comes back?
We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.
How fast can you get to Neptune Beach?
Yes. We cover Neptune Beach daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
Is there a fee for the diagnostic?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
Get same-day service in Neptune Beach.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.