Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Ice-O-Matic Ice Machine Not Freezing in Nocatee, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Ice-O-Matic ice machines across Nocatee. Weekend and evening slots are available when a weekday won't do.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Ice-O-Matic ice machine is not freezing

A Ice-O-Matic ice machine that is not freezing tends to show the same signs: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. More often than not it traces back to failed temperature sensor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A clogged defrost drain
  • Defrost thermostat or heater failure
  • Evaporator fan not running
  • A weak or failing compressor

Known Ice-O-Matic ice machine weak points

  • Thin, hollow or reduced ice output from mineral scale on the evaporator
  • No-ice conditions from failed water inlet valve, float or control board
  • High-temperature shutdowns caused by a dirty condenser or clogged air filter
  • Water and drain-line leaks from clogged or improperly installed drains

Quick check — and when it's not DIY

Before you call anyone, listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. If it's still acting up after that, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

First we diagnose the Ice-O-Matic ice machine end to end, so you're not paying to swap parts on a guess. OEM Ice-O-Matic parts are readily stocked by PartsTown, WebstaurantStore and KaTom, though sealed-system refrigerant work requires an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

independent commercial service — experienced with Ice-O-Matic ice machines, not authorized by the manufacturer

Reviews · on record

What Nocatee homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Two other shops couldn't fit us in — these guys fixed the Ice-O-Matic ice machine the same day. The tech explained exactly what went wrong before touching anything.
Jennifer L. · Verified customer
★★★★★
The Ice-O-Matic ice machine broke right before the weekend and they still came out same-day. No runaround — they told me honestly what it needed and fixed just that.
Jason P. · Verified customer
★★★★
No waiting around — the Ice-O-Matic ice machine was diagnosed within an hour of the tech arriving. The diagnostic fee came off the repair total, just like they promised.
Heather F. · Verified customer
FAQ · before you call

Frequently asked questions

Is the repair guaranteed?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

What's the price for a Ice-O-Matic ice machine that is not freezing?

Typical costs for a Ice-O-Matic ice machine that is not freezing land between $220–$1,092, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Do you charge for the estimate?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Can you come out same-day in Nocatee?

We do — Nocatee is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

Dispatching now · Nocatee, FL

Get same-day service in Nocatee.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.