Primus Commercial Washer Leaking Water in Nocatee, FL
Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on Primus commercial washers across Nocatee. A live dispatcher answers your call — no phone tree, no callback queue.

Why your Primus commercial washer is leaking water
When a Primus commercial washer is leaking water, here's what you'll usually notice: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. Nine times out of ten it comes down to a cracked or clogged drain pan. Left unaddressed, laundry backs up fast.
Most likely causes
- A loose or split supply hose
- Blocked or frozen defrost drain
- A cracked or clogged drain pan
- Cracked reservoir or filter housing
- Worn door gasket
Known Primus commercial washer weak points
- door lock/interlock failures
- drain valve faults
- drum bearing wear and out-of-balance vibration
- inverter/VFD faults and gas dryer no-heat (igniter/gas valve) with lint/airflow issues
Quick check — and when it's not DIY
The one self-check that's actually worth your time: check for an obviously loose supply line, a door gasket that isn't sealing, or a drain you can reach and clear yourself. Past that point, water tracking back to a cracked internal pan or a failed valve means partial disassembly, and working near live electrical parts while wet is a real shock risk.
How we fix it
First we diagnose the Primus commercial washer end to end, so you're not paying to swap parts on a guess. OEM parts are available through the Alliance Laundry Systems distributor network; gas heating and electrical work should be handled by a licensed technician. The quote is flat, approved before we start, and every repair carries our warranty.
independent commercial service experienced with Primus commercial laundry equipment; not authorized by or affiliated with the manufacturer
What Nocatee homeowners say
on the First Coast
“Same-day response — a tech was diagnosing the Primus commercial washer hours after I called. Fair price, no surprise fees, and the Primus commercial washer has worked perfectly since.”
“They squeezed our Primus commercial washer in on a busy day and still showed up inside the window. The diagnostic fee came off the repair total, just like they promised.”
“No waiting around — the Primus commercial washer was diagnosed within an hour of the tech arriving. No runaround — they told me honestly what it needed and fixed just that.”
Frequently asked questions
How much does a Primus commercial washer that is leaking water cost?
Typical costs for a Primus commercial washer that is leaking water land between $190–$680, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
Is the repair guaranteed?
Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.
Is there a fee for the diagnostic?
We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.
Do you offer same-day service in Nocatee?
We do — Nocatee is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
Get same-day service in Nocatee.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.