Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Primus Commercial Washer Leaking Water in Nocatee, FL

Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on Primus commercial washers across Nocatee. A live dispatcher answers your call — no phone tree, no callback queue.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Urgent

Why your Primus commercial washer is leaking water

When a Primus commercial washer is leaking water, here's what you'll usually notice: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. Nine times out of ten it comes down to a cracked or clogged drain pan. Left unaddressed, laundry backs up fast.

Most likely causes

  • A loose or split supply hose
  • Blocked or frozen defrost drain
  • A cracked or clogged drain pan
  • Cracked reservoir or filter housing
  • Worn door gasket

Known Primus commercial washer weak points

  • door lock/interlock failures
  • drain valve faults
  • drum bearing wear and out-of-balance vibration
  • inverter/VFD faults and gas dryer no-heat (igniter/gas valve) with lint/airflow issues

Quick check — and when it's not DIY

The one self-check that's actually worth your time: check for an obviously loose supply line, a door gasket that isn't sealing, or a drain you can reach and clear yourself. Past that point, water tracking back to a cracked internal pan or a failed valve means partial disassembly, and working near live electrical parts while wet is a real shock risk.

How we fix it

First we diagnose the Primus commercial washer end to end, so you're not paying to swap parts on a guess. OEM parts are available through the Alliance Laundry Systems distributor network; gas heating and electrical work should be handled by a licensed technician. The quote is flat, approved before we start, and every repair carries our warranty.

independent commercial service experienced with Primus commercial laundry equipment; not authorized by or affiliated with the manufacturer

Reviews · on record

What Nocatee homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Same-day response — a tech was diagnosing the Primus commercial washer hours after I called. Fair price, no surprise fees, and the Primus commercial washer has worked perfectly since.
Steven E. · Verified customer
★★★★★
They squeezed our Primus commercial washer in on a busy day and still showed up inside the window. The diagnostic fee came off the repair total, just like they promised.
Rebecca S. · Verified customer
★★★★
No waiting around — the Primus commercial washer was diagnosed within an hour of the tech arriving. No runaround — they told me honestly what it needed and fixed just that.
Brian S. · Verified customer
FAQ · before you call

Frequently asked questions

How much does a Primus commercial washer that is leaking water cost?

Typical costs for a Primus commercial washer that is leaking water land between $190–$680, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Is the repair guaranteed?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

Is there a fee for the diagnostic?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Do you offer same-day service in Nocatee?

We do — Nocatee is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

Dispatching now · Nocatee, FL

Get same-day service in Nocatee.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.