Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

True Refrigerated Display Case Not Cooling in Nocatee, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on True refrigerated display cases across Nocatee. A live dispatcher answers your call — no phone tree, no callback queue.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your True refrigerated display case is not cooling

A True refrigerated display case that is not cooling tends to show the same signs: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. More often than not it traces back to a bad evaporator fan motor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A stuck or failed damper control
  • Defrost fault icing over the evaporator
  • Faulty temperature control board
  • A bad evaporator fan motor
  • Failed compressor or start relay

Known True refrigerated display case weak points

  • condenser fan motor failure and dirty condenser coils causing high box temperatures
  • door gasket wear and self-closing hinge cartridge failures on reach-ins
  • evaporator coil icing and clogged/frozen condensate drain lines
  • electronic temperature controller faults on newer Spec Series units

Quick check — and when it's not DIY

Do this first — it takes two minutes: listen for the compressor running at all, and make sure nothing is blocking airflow around the back or bottom vents. Also, confirm the refrigerated display case has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. Past that point, not-cooling that keeps recurring after the coils are clean usually means the sealed system has lost its charge, and recharging it needs recovery equipment and an experienced technician.

How we fix it

We trace the not cooling on your True refrigerated display case to its source instead of throwing parts at it. OEM True parts are widely stocked through foodservice distributors; sealed-system/refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent commercial service experienced with True refrigeration; not an authorized True dealer.

Reviews · on record

What Nocatee homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
They squeezed our True refrigerated display case in on a busy day and still showed up inside the window. Genuine parts, done in one trip, and the invoice matched the quote.
Robert L. · Verified customer
★★★★★
No waiting around — the True refrigerated display case was diagnosed within an hour of the tech arriving. Flat price agreed up front, and they stood behind the labour warranty.
Nicole K. · Verified customer
★★★★★
The True refrigerated display case broke right before the weekend and they still came out same-day. They clearly knew True inside out and had the part on the truck.
David S. · Verified customer
FAQ · before you call

Frequently asked questions

Do you warranty your repairs?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

Do you charge for the estimate?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

How much does a True refrigerated display case that is not cooling cost?

Expect $280–$1,495 for parts and labour on a True refrigerated display case that is not cooling. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Can you come out same-day in Nocatee?

We do — Nocatee is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

Dispatching now · Nocatee, FL

Get same-day service in Nocatee.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.