Arctic Air Commercial Freezer Not Freezing in St. Augustine, FL
Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Arctic Air commercial freezers across St. Augustine. Our trucks run this area every day, so next-day is the norm and same-day is common.

Why your Arctic Air commercial freezer is not freezing
When a Arctic Air commercial freezer is not freezing, here's what you'll usually notice: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. The usual culprit is failed temperature sensor. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- Evaporator fan not running
- A weak or failing compressor
- Failed temperature sensor
- A clogged defrost drain
- Blocked air vents between compartments
Known Arctic Air commercial freezer weak points
- condenser and evaporator fan-motor failures
- door gasket and self-closing hinge wear
- thermostat/temperature swings
- compressor start-relay and overload failures
Quick check — and when it's not DIY
Worth checking yourself first: listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Also, confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Should that not clear it, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.
How we fix it
An experienced tech tests the Arctic Air commercial freezer systematically and pinpoints what's actually causing the not freezing. OEM parts are available through Arctic Air distributors and general refrigeration suppliers; sealed-system refrigerant work requires an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.
independent commercial service experienced with Arctic Air reach-in refrigeration and prep equipment, not authorized by the manufacturer
What St. Augustine homeowners say
on the First Coast
“The Arctic Air commercial freezer died mid-week and they had it sorted before I'd even rearranged my schedule. The tech explained exactly what went wrong before touching anything.”
“Our Arctic Air commercial freezer quit on us and they had a technician out the same afternoon in St. Augustine. No runaround — they told me honestly what it needed and fixed just that.”
“Called about our Arctic Air commercial freezer in the morning and it was running again by evening. The diagnostic fee came off the repair total, just like they promised.”
Other Arctic Air commercial freezer problems we fix
Arctic Air Commercial Freezer repair nearby
Frequently asked questions
Is the repair guaranteed?
Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.
Do you offer same-day service in St. Augustine?
We do — St. Augustine is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
Do you charge for the estimate?
We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.
What's the price for a Arctic Air commercial freezer that is not freezing?
Most repairs for a Arctic Air commercial freezer that is not freezing run $280–$1,495 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.