Icetro Ice Machine Leaking Water in St. Augustine, FL
Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on Icetro ice machines across St. Augustine. Same-day service is standard here, not a rush-fee upsell.

Why your Icetro ice machine is leaking water
A Icetro ice machine that is leaking water tends to show the same signs: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. On this platform it's most often blocked or frozen defrost drain. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- A cracked or clogged drain pan
- Worn door gasket
- Failed water inlet valve
- A loose or split supply hose
- Blocked or frozen defrost drain
Known Icetro ice machine weak points
- Scraper blade and o-ring wear on soft-serve models affecting consistency
- Scale buildup on the ice-machine evaporator reducing output
- Refrigeration faults causing freeze-ups or low production
- As a newer US brand, some technicians are less familiar with parts and service
Quick check — and when it's not DIY
The one self-check that's actually worth your time: trace exactly where water first appears, since that narrows down whether it's a hose, gasket, or drain issue. Also, check for an obviously loose supply line, a door gasket that isn't sealing, or a drain you can reach and clear yourself. Past that point, a leak that keeps coming back is typically inside the sealed system or behind a panel, and chasing it further risks water damage to electrical components best left to a technician.
How we fix it
First we diagnose the Icetro ice machine end to end, so you're not paying to swap parts on a guess. Icetro parts are available through Icetro America and Middleby/Taylor distribution, though sealed-system refrigerant work requires an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.
independent commercial service — experienced with Icetro soft-serve and ice machines, not authorized by the manufacturer
What St. Augustine homeowners say
on the First Coast
“Called about our Icetro ice machine in the morning and it was running again by evening. No runaround — they told me honestly what it needed and fixed just that.”
“Our Icetro ice machine quit on us and they had a technician out the same afternoon in St. Augustine. The tech explained exactly what went wrong before touching anything.”
“Two other shops couldn't fit us in — these guys fixed the Icetro ice machine the same day. Fair price, no surprise fees, and the Icetro ice machine has worked perfectly since.”
Frequently asked questions
What's the price for a Icetro ice machine that is leaking water?
Typical costs for a Icetro ice machine that is leaking water land between $220–$950, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
Is the repair guaranteed?
Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.
Can you come out same-day in St. Augustine?
Same-day is common in St. Augustine. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.
Is there a fee for the diagnostic?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.