Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Master-Bilt Refrigerated Display Case Not Cooling in St. Augustine, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on Master-Bilt refrigerated display cases across St. Augustine. Our trucks run this area every day, so next-day is the norm and same-day is common.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Master-Bilt refrigerated display case is not cooling

A Master-Bilt refrigerated display case that is not cooling tends to show the same signs: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. Nine times out of ten it comes down to faulty temperature control board. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Failed compressor or start relay
  • Refrigerant leak in the sealed system
  • Defrost fault icing over the evaporator
  • Dirty or blocked condenser coils

Known Master-Bilt refrigerated display case weak points

  • evaporator coil icing and defrost faults
  • freezer door heater-wire and gasket failures
  • condensing-unit compressor failures
  • merchandiser glass-door heater and anti-sweat faults

Quick check — and when it's not DIY

One thing you can rule out on your own: listen for the compressor running at all, and make sure nothing is blocking airflow around the back or bottom vents. Also, confirm the refrigerated display case has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. If it's still acting up after that, not-cooling that keeps recurring after the coils are clean usually means the sealed system has lost its charge, and recharging it needs recovery equipment and an experienced technician.

How we fix it

Our technician runs a full diagnostic on your Master-Bilt refrigerated display case and isolates the exact cause before quoting. OEM parts are available through Master-Bilt/Refrigerated Solutions Group and PartsTown; sealed-system refrigerant work requires an experienced technician. Most not cooling jobs finish same-day, at a flat price, under our warranty.

independent commercial service experienced with Master-Bilt walk-ins, reach-ins and merchandisers, not authorized by the manufacturer

Reviews · on record

What St. Augustine homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Our Master-Bilt refrigerated display case quit on us and they had a technician out the same afternoon in St. Augustine. Fair price, no surprise fees, and the Master-Bilt refrigerated display case has worked perfectly since.
Patrick R. · Verified customer
★★★★
The Master-Bilt refrigerated display case died mid-week and they had it sorted before I'd even rearranged my schedule. The diagnostic fee came off the repair total, just like they promised.
Danielle V. · Verified customer
★★★★★
Same-day response — a tech was diagnosing the Master-Bilt refrigerated display case hours after I called. No runaround — they told me honestly what it needed and fixed just that.
Michael F. · Verified customer
FAQ · before you call

Frequently asked questions

Do you charge for the estimate?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

Can you come out same-day in St. Augustine?

We do — St. Augustine is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

How much does a Master-Bilt refrigerated display case that is not cooling cost?

Expect $280–$1,495 for parts and labour on a Master-Bilt refrigerated display case that is not cooling. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Is the repair guaranteed?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

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