Nor-Lake Walk-In Cooler Leaking Water in St. Augustine, FL
Puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. We fix this on Nor-Lake walk-in coolers across St. Augustine. Typical response time in this area is under an hour once you're on the schedule.

Why your Nor-Lake walk-in cooler is leaking water
The first things owners spot on a leaking water Nor-Lake walk-in cooler: puddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure. Nine times out of ten it comes down to worn door gasket. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- Failed water inlet valve
- Blocked or frozen defrost drain
- A loose or split supply hose
- A cracked or clogged drain pan
Known Nor-Lake walk-in cooler weak points
- evaporator coil frost buildup and defrost faults
- freezer door heater-wire and gasket failures
- condensing-unit compressor failures
- LogiTemp controller and evaporator fan-motor faults
Quick check — and when it's not DIY
The one self-check that's actually worth your time: trace exactly where water first appears, since that narrows down whether it's a hose, gasket, or drain issue. Also, check for an obviously loose supply line, a door gasket that isn't sealing, or a drain you can reach and clear yourself. Should that not clear it, a leak that keeps coming back is typically inside the sealed system or behind a panel, and chasing it further risks water damage to electrical components best left to a technician.
How we fix it
We trace the leaking water on your Nor-Lake walk-in cooler to its source instead of throwing parts at it. OEM parts are available through Nor-Lake/Refrigerated Solutions Group and PartsTown; sealed-system refrigerant work requires an experienced technician. Most leaking water jobs finish same-day, at a flat price, under our warranty.
independent commercial service experienced with Nor-Lake walk-ins and reach-in refrigeration, not authorized by the manufacturer
What St. Augustine homeowners say
on the First Coast
“Called about our Nor-Lake walk-in cooler in the morning and it was running again by evening. You can tell they work on Nor-Lake all the time — quick, clean diagnosis.”
“Our Nor-Lake walk-in cooler quit on us and they had a technician out the same afternoon in St. Augustine. Genuine Nor-Lake part, flat price, and done in a single visit.”
“The Nor-Lake walk-in cooler died mid-week and they had it sorted before I'd even rearranged my schedule. Fixed on the first visit — the flat price matched the quote exactly, no upsell.”
Frequently asked questions
Can you come out same-day in St. Augustine?
Same-day is common in St. Augustine. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.
Do you charge for the estimate?
The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.
How much does a Nor-Lake walk-in cooler that is leaking water cost?
Expect $280–$1,300 for parts and labour on a Nor-Lake walk-in cooler that is leaking water. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
What if the same problem comes back?
We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.