Primus Appliance Repair in St. Augustine, FL
Experienced Primus repair in St. Augustine. Call early and a technician is usually at your door that same afternoon.

Primus owners across St. Augustine rely on Northstar Appliance for fast, correct repairs. Familiarity with Primus's common fault codes means we skip the guesswork and go straight to the fix. Primus is European commercial/industrial laundry; Alliance Laundry Systems brand, and our team knows the platform inside out.
We cover all of St. Augustine and the surrounding area with same-day Primus service and the diagnostic fee credited toward your repair.
Primus — European commercial/industrial laundry; Alliance Laundry Systems brand. Our technicians work on Primus's soft-mount washer-extractors and tumble dryers — FX-Series (soft-mount washer-extractors) and FS-Series (washer-extractors) among them. Common Primus problems we resolve include door lock/interlock failures and drain valve faults. OEM parts are available through the Alliance Laundry Systems distributor network; gas heating and electrical work should be handled by a licensed technician. Ring us for same-day Primus service in St. Augustine.
What St. Augustine's climate means for your Primus appliances
Northeast Florida runs hot and humid for a good half of the year, and appliances in St. Augustine feel it. Exposed metal pits faster in salt air here, and the humidity keeps door seals and drums damp long enough to breed musty smells between uses. We build that into the St. Augustine visit itself — the climate-prone parts get checked whether or not they're the complaint.
Common Primus problems we fix in St. Augustine
Leaking Water
UrgentPuddles around or under the appliance — could be drain pan, gasket, water inlet valve, or hose failure.
See causes & fixNot Draining
UrgentWater pools at the bottom of the tub. Usually drain pump, clog, or check-valve.
See causes & fixWon't Start
UrgentUnit completely dead, no lights, no response. Door switch, control board, or power issue.
See causes & fixNot Heating
UrgentAppliance runs but doesn't reach set temperature. Failed heating element, igniter, or thermal fuse.
See causes & fixNot Spinning
CommonDrum or tub stays still during spin cycle. Belt, motor coupler, or lid switch issue.
See causes & fixControl Panel Error
CommonDisplay flashes, buttons unresponsive, or random codes. Main control board fault.
See causes & fixWhat St. Augustine customers say
on the First Coast
“Two other shops couldn't fit us in — these guys fixed the Primus commercial dryer the same day. The diagnostic fee came off the repair total, just like they promised.”
“No waiting around — the Primus commercial dryer was diagnosed within an hour of the tech arriving. Fixed on the first visit — the flat price matched the quote exactly, no upsell.”
“They squeezed our Primus commercial dryer in on a busy day and still showed up inside the window. Flat price agreed up front, and they stood behind the labour warranty.”
Primus appliance repair across St. Augustine
For Primus appliance repair, St. Augustine is a daily stop — flat pricing, and same-day slots when they're open.
ZIP codes we cover
- 32080
- 32084
- 32086
Primus appliances we repair in St. Augustine
Popular appliance repairs in St. Augustine
Other brands we service in St. Augustine
Frequently asked questions
Do you use genuine Primus parts?
Yes — we fit genuine Primus OEM parts and are experienced with common Primus faults like door lock/interlock failures.
How fast can you get to St. Augustine?
Yes. We cover St. Augustine daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.
Is the repair guaranteed?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
What does the call-out cost?
We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.
What does Primus appliance repair in St. Augustine usually cost?
Typical costs for primus appliance repair in St. Augustine land between $190–$680, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.

