Randell Refrigerated Display Case Thermostat Issue in St. Augustine, FL
Temperature inaccurate, cycling abnormally. Bad thermostat or temperature sensor. We fix this on Randell refrigerated display cases across St. Augustine. Most calls get a same-day slot — our vans cover this area daily.

Why your Randell refrigerated display case is thermostat issue
On a Randell refrigerated display case, thermostat issue usually announces itself like this: temperature inaccurate, cycling abnormally. Bad thermostat or temperature sensor. More often than not it traces back to a bad control board. Left unaddressed, food or stock can spoil within hours.
Most likely causes
- A miscalibrated thermostat
- A bad control board
- Failed temperature sensor
Known Randell refrigerated display case weak points
- Clogged condensate drains causing water pooling inside the cabinet
- Cracked or worn door gaskets losing seal and forcing compressor overwork
- Dirty condenser coils causing short-cycling and poor temperature hold
- Condenser or evaporator fan motor failure leaving product too warm
Quick check — and when it's not DIY
Worth checking yourself first: confirm the temperature setting itself, and give the unit 24 hours after any adjustment before assuming it's broken. Also, compare the reading against a separate thermometer placed in the same spot for an hour. Once you've ruled that out, a sensor that's confirmed inaccurate has to be replaced and recalibrated against the control board — guessing which part is at fault wastes a parts order.
How we fix it
First we diagnose the Randell refrigerated display case end to end, so you're not paying to swap parts on a guess. Randell/Unified Brands OEM parts are widely available through PartsTown and foodservice distributors, though sealed-system refrigerant repairs require an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.
independent commercial service — experienced with Randell refrigeration and prep tables, not authorized by the manufacturer
What St. Augustine homeowners say
on the First Coast
“They squeezed our Randell refrigerated display case in on a busy day and still showed up inside the window. Fixed on the first visit — the flat price matched the quote exactly, no upsell.”
“No waiting around — the Randell refrigerated display case was diagnosed within an hour of the tech arriving. Stood behind the warranty and used a real Randell OEM part, not a knockoff.”
“The Randell refrigerated display case died mid-week and they had it sorted before I'd even rearranged my schedule. You can tell they work on Randell all the time — quick, clean diagnosis.”
Other Randell refrigerated display case problems we fix
Frequently asked questions
Can you come out same-day in St. Augustine?
Same-day is common in St. Augustine. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.
Is the repair guaranteed?
We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.
What does a Randell refrigerated display case that is thermostat issue usually cost?
Expect $280–$1,300 for parts and labour on a Randell refrigerated display case that is thermostat issue. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
Do you charge for the estimate?
The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.