Southbend Griddle Burner Not Igniting in St. Augustine, FL
Surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. We fix this on Southbend griddles across St. Augustine. Emergency slots stay open daily for breakdowns that can't wait.

Why your Southbend griddle is burner not igniting
The first things owners spot on a burner not igniting Southbend griddle: surface burner clicks but no flame, or no spark at all. Igniter, spark module, or gas valve. On this platform it's most often a weak spark electrode. Left unaddressed, the kitchen loses a station it can't work around.
Most likely causes
- A faulty gas valve
- Loose igniter wiring
- Failed spark module
- A dirty or wet igniter
Known Southbend griddle weak points
- pilot, thermocouple and gas safety-valve failures on ranges and ovens
- oven thermostat calibration drift causing uneven baking temperatures
- convection blower motor and door gasket wear on convection ovens
- spark ignition module and burner valve failures on gas sections
Quick check — and when it's not DIY
There's one thing worth checking before you book anyone: confirm the burner ports and igniter are dry and free of spilled food or debris. Should that not clear it, a gas valve or spark module fault means working on live gas and ignition components, which is licensed work in most areas.
How we fix it
An experienced tech tests the Southbend griddle systematically and pinpoints what's actually causing the burner not igniting. OEM parts are available through the Middleby/Southbend network and Parts Town; gas range and oven repairs require a licensed gas technician. Most burner not igniting jobs finish same-day, at a flat price, under our warranty.
Independent commercial service experienced with Southbend cooking equipment; not authorized by the manufacturer.
What St. Augustine homeowners say
on the First Coast
“Called late at night and a tech was here by mid-morning to look at the Southbend griddle. The tech explained exactly what went wrong before touching anything.”
“Two other shops couldn't fit us in — these guys fixed the Southbend griddle the same day. No runaround — they told me honestly what it needed and fixed just that.”
“The Southbend griddle broke right before the weekend and they still came out same-day. The diagnostic fee came off the repair total, just like they promised.”
Other Southbend griddle problems we fix
Frequently asked questions
What if the same problem comes back?
We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.
What does the call-out cost?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
Can you come out same-day in St. Augustine?
We do — St. Augustine is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
What's the price for a Southbend griddle that is burner not igniting?
Expect $200–$880 for parts and labour on a Southbend griddle that is burner not igniting. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.