Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Traulsen Refrigerated Display Case Not Cooling in St. Augustine, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on Traulsen refrigerated display cases across St. Augustine. You get a two-hour arrival window, not a vague 'sometime today'.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Traulsen refrigerated display case is not cooling

The first things owners spot on a not cooling Traulsen refrigerated display case: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. More often than not it traces back to a bad evaporator fan motor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Worn door gaskets bleeding cold air
  • Faulty temperature control board
  • Dirty or blocked condenser coils

Known Traulsen refrigerated display case weak points

  • door hinge and gasket wear on heavy stainless doors
  • evaporator icing and defrost heater/timer failures
  • electronic controller (Intela-Traul/legacy) faults
  • condenser fan motor and dirty condenser causing temperature rise

Quick check — and when it's not DIY

Start here — it costs nothing and rules out the easy cause: confirm the refrigerated display case has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. Once you've ruled that out, not-cooling that keeps recurring after the coils are clean usually means the sealed system has lost its charge, and recharging it needs recovery equipment and an experienced technician.

How we fix it

First we diagnose the Traulsen refrigerated display case end to end, so you're not paying to swap parts on a guess. Genuine Traulsen/ITW parts are available through distributors; refrigerant/sealed-system repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent commercial service experienced with Traulsen refrigeration; not an authorized Traulsen dealer.

Reviews · on record

What St. Augustine homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Called about our Traulsen refrigerated display case in the morning and it was running again by evening. Fair price, no surprise fees, and the Traulsen refrigerated display case has worked perfectly since.
James F. · Verified customer
★★★★★
Our Traulsen refrigerated display case quit on us and they had a technician out the same afternoon in St. Augustine. The diagnostic fee came off the repair total, just like they promised.
Jennifer E. · Verified customer
★★★★
The Traulsen refrigerated display case died mid-week and they had it sorted before I'd even rearranged my schedule. No runaround — they told me honestly what it needed and fixed just that.
Michael N. · Verified customer
FAQ · before you call

Frequently asked questions

How fast can you get to St. Augustine?

Same-day is common in St. Augustine. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Is there a fee for the diagnostic?

We charge $149 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Is the repair guaranteed?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

How much does a Traulsen refrigerated display case that is not cooling cost?

Expect $280–$1,495 for parts and labour on a Traulsen refrigerated display case that is not cooling. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Dispatching now · St. Augustine, FL

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Flat-rate pricing, 1 year labour warranty, and fast dispatch.