Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Traulsen Walk-In Freezer Not Freezing in St. Augustine, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Traulsen walk-in freezers across St. Augustine. A live dispatcher answers your call — no phone tree, no callback queue.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Traulsen walk-in freezer is not freezing

The first things owners spot on a not freezing Traulsen walk-in freezer: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. Nine times out of ten it comes down to sealed-system refrigerant leak. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Defrost thermostat or heater failure
  • Failed temperature sensor
  • A weak or failing compressor
  • Sealed-system refrigerant leak
  • Blocked air vents between compartments

Known Traulsen walk-in freezer weak points

  • door hinge and gasket wear on heavy stainless doors
  • evaporator icing and defrost heater/timer failures
  • electronic controller (Intela-Traul/legacy) faults
  • condenser fan motor and dirty condenser causing temperature rise

Quick check — and when it's not DIY

Do this first — it takes two minutes: listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Also, confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. When that isn't the fix, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

We trace the not freezing on your Traulsen walk-in freezer to its source instead of throwing parts at it. Genuine Traulsen/ITW parts are available through distributors; refrigerant/sealed-system repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent commercial service experienced with Traulsen refrigeration; not an authorized Traulsen dealer.

Reviews · on record

What St. Augustine homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
No waiting around — the Traulsen walk-in freezer was diagnosed within an hour of the tech arriving. Clean, on-time, and they took the old part with them. Would call again.
Maria B. · Verified customer
★★★★★
They squeezed our Traulsen walk-in freezer in on a busy day and still showed up inside the window. They clearly knew Traulsen inside out and had the part on the truck.
Eric J. · Verified customer
★★★★
Same-day response — a tech was diagnosing the Traulsen walk-in freezer hours after I called. Flat price agreed up front, and they stood behind the labour warranty.
Heather M. · Verified customer
FAQ · before you call

Frequently asked questions

Is the repair guaranteed?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

How fast can you get to St. Augustine?

Yes. We cover St. Augustine daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

What does a Traulsen walk-in freezer that is not freezing usually cost?

Most repairs for a Traulsen walk-in freezer that is not freezing run $280–$1,495 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

What does the call-out cost?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

Dispatching now · St. Augustine, FL

Get same-day service in St. Augustine.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.