UniMac Commercial Washer Not Draining in St. Augustine, FL
Water pools at the bottom of the tub. Usually drain pump, clog, or check-valve. We fix this on UniMac commercial washers across St. Augustine. Our trucks run this area every day, so next-day is the norm and same-day is common.

Why your UniMac commercial washer is not draining
A UniMac commercial washer that is not draining tends to show the same signs: water pools at the bottom of the tub. Usually drain pump, clog, or check-valve. The usual culprit is failed drain pump motor. Left unaddressed, laundry backs up fast.
Most likely causes
- Kinked or blocked drain hose
- Clogged drain pump or filter
- A stuck check valve
- Failed drain pump motor
Known UniMac commercial washer weak points
- bearing and seal wear on washer-extractors leading to leaks and drum runout
- drain valve failure or clogging causing water retention
- high-extract vibration and imbalance-detection faults
- dryer no-heat from thermostat/thermistor faults or lint-restricted airflow
Quick check — and when it's not DIY
Worth checking yourself first: check the drain hose isn't kinked or blocked and clear any visible debris from an accessible filter. When that isn't the fix, if it still won't drain, the pump or an internal valve has likely failed, and opening the unit yourself can void the manufacturer's warranty.
How we fix it
We start with a full diagnostic on the UniMac commercial washer, confirm the real fault, then price it flat. OEM parts are available through the Alliance Laundry Systems/UniMac network; gas-dryer, electrical and VFD repairs require a qualified technician. Most not draining jobs finish same-day, at a flat price, under our warranty.
Independent commercial service experienced with UniMac laundry equipment; not authorized by the manufacturer.
What St. Augustine homeowners say
on the First Coast
“No waiting around — the UniMac commercial washer was diagnosed within an hour of the tech arriving. Genuine parts, done in one trip, and the invoice matched the quote.”
“The UniMac commercial washer broke right before the weekend and they still came out same-day. Flat price agreed up front, and they stood behind the labour warranty.”
“Two other shops couldn't fit us in — these guys fixed the UniMac commercial washer the same day. They clearly knew UniMac inside out and had the part on the truck.”
Frequently asked questions
What does a UniMac commercial washer that is not draining usually cost?
Typical costs for a UniMac commercial washer that is not draining land between $190–$680, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.
What does the call-out cost?
A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.
Do you warranty your repairs?
You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.
How fast can you get to St. Augustine?
We do — St. Augustine is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.
Get same-day service in St. Augustine.
Flat-rate pricing, 1 year labour warranty, and fast dispatch.