Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Samsung Freezer Not Freezing in Fleming Island, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Samsung freezers across Fleming Island. Weekend and evening slots are available when a weekday won't do.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Samsung freezer is not freezing

Here's how not freezing typically presents on a Samsung freezer: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. On this platform it's most often blocked air vents between compartments. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Defrost thermostat or heater failure
  • Evaporator fan not running
  • A weak or failing compressor

Known Samsung freezer weak points

  • French-door ice maker freezing and failure (subject of class-action)
  • Water fill tube freezing above the ice mold
  • Control board and dispenser faults
  • Top-load washer vibration/spin problems (past recall history)

Quick check — and when it's not DIY

Worth checking yourself first: listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Also, confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. When that isn't the fix, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

An experienced tech tests the Samsung freezer systematically and pinpoints what's actually causing the not freezing. Genuine Samsung OEM parts are widely available through authorized distributors, but sealed-system refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent service experienced with Samsung appliances; not an authorized Samsung service center.

Reviews · on record

What Fleming Island homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Two other shops couldn't fit us in — these guys fixed the Samsung freezer the same day. Stood behind the warranty and used a real Samsung OEM part, not a knockoff.
Megan L. · Verified customer
★★★★
The Samsung freezer broke right before the weekend and they still came out same-day. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Justin L. · Verified customer
★★★★★
No waiting around — the Samsung freezer was diagnosed within an hour of the tech arriving. Genuine Samsung part, flat price, and done in a single visit.
Melissa W. · Verified customer
FAQ · before you call

Frequently asked questions

How fast can you get to Fleming Island?

Yes. We cover Fleming Island daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Is the repair guaranteed?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

What's the price for a Samsung freezer that is not freezing?

Typical costs for a Samsung freezer that is not freezing land between $150–$552, parts and labour included. The $89 call-out is applied to the job and the quote is flat — no meter running.

What does the call-out cost?

We charge $89 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Dispatching now · Fleming Island, FL

Get same-day service in Fleming Island.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.