Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Dryer Drum Not Turning in Jacksonville, FL

Motor hums but drum stays still. Drive belt, idler pulley, or motor coupling. We fix this on every dryer brand in Jacksonville. Our trucks run this area every day, so next-day is the norm and same-day is common.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Common

Why your dryer is drum not turning

Drum not turning on a dryer usually announces itself like this: motor hums but drum stays still. Drive belt, idler pulley, or motor coupling. The usual culprit is a bad motor control board. Left unaddressed, laundry backs up fast.

Most likely causes

  • A failed drive motor
  • A worn idler pulley
  • A seized drum bearing
  • Broken drive belt
  • A bad motor control board

Quick check — and when it's not DIY

Do this first — it takes two minutes: confirm the door is closing and latching fully, since most units lock the drum if they don't sense a secure door. Also, check whether the drum turns at all by hand with the unit unplugged, which tells you if it's electrical or mechanical. Past that point, if the door's fine, it's a belt, coupler, or motor issue inside the cabinet, and reaching those parts means partially disassembling the unit — not a first-time DIY job.

How we fix it

Our technician runs a full diagnostic on your dryer and isolates the exact cause before quoting. Whatever the brand, we stock the parts that fail most on a dryer and fit them on the spot. You approve a flat price up front, and the work is backed by our labour and parts warranty.

Reviews · on record

What Jacksonville customers say

4.9
250+ Google reviews
on the First Coast
★★★★★
Called late at night and a tech was here by mid-morning to look at the dryer. Genuine parts, done in one trip, and the invoice matched the quote.
Steven J. · Verified customer
★★★★★
Called about our dryer in the morning and it was running again by evening. The diagnostic fee came off the repair total, just like they promised.
Megan K. · Verified customer
★★★★★
Our dryer quit on us and they had a technician out the same afternoon in Jacksonville. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Brian T. · Verified customer
FAQ · before you call

Frequently asked questions

Can you come out same-day in Jacksonville?

Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Do you warranty your repairs?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

Do you charge for the estimate?

The $89 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

What does a dryer that is drum not turning usually cost?

Typical costs for a dryer that is drum not turning land between $130–$400, parts and labour included. The $89 call-out is applied to the job and the quote is flat — no meter running.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.