Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Maytag Freezer Not Freezing in Jacksonville, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Maytag freezers across Jacksonville. Most calls get a same-day slot — our vans cover this area daily.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Maytag freezer is not freezing

On a Maytag freezer, not freezing usually announces itself like this: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. More often than not it traces back to a weak or failing compressor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Blocked air vents between compartments
  • Failed temperature sensor
  • Defrost thermostat or heater failure
  • Sealed-system refrigerant leak
  • Evaporator fan not running

Known Maytag freezer weak points

  • Neptune front-loader mold/odor buildup (historic class-action)
  • Bravos top-load bearing and lid-lock faults
  • Control board failures
  • Dryer heating element and thermal fuse failures

Quick check — and when it's not DIY

There's one thing worth checking before you book anyone: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. If none of that changes anything, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.

How we fix it

An experienced tech tests the Maytag freezer systematically and pinpoints what's actually causing the not freezing. Maytag (Whirlpool) OEM parts are widely available through authorized distributors, but sealed-system refrigerant repairs require an experienced technician. Most not freezing jobs finish same-day, at a flat price, under our warranty.

Independent service experienced with Maytag appliances; not an authorized Maytag service center.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Same-day response — a tech was diagnosing the Maytag freezer hours after I called. Genuine Maytag part, flat price, and done in a single visit.
Angela N. · Verified customer
★★★★★
The Maytag freezer died mid-week and they had it sorted before I'd even rearranged my schedule. You can tell they work on Maytag all the time — quick, clean diagnosis.
Steven R. · Verified customer
★★★★
No waiting around — the Maytag freezer was diagnosed within an hour of the tech arriving. Stood behind the warranty and used a real Maytag OEM part, not a knockoff.
Katie L. · Verified customer
FAQ · before you call

Frequently asked questions

Is there a fee for the diagnostic?

The $89 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

Can you come out same-day in Jacksonville?

We do — Jacksonville is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

What does a Maytag freezer that is not freezing usually cost?

Expect $150–$552 for parts and labour on a Maytag freezer that is not freezing. We charge a $89 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

What if the same problem comes back?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

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