Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Samsung Refrigerator Not Cooling in Jacksonville, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on Samsung refrigerators across Jacksonville. Most jobs are booked, diagnosed, and fixed inside 24 hours.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Samsung refrigerator is not cooling

When a Samsung refrigerator is not cooling, here's what you'll usually notice: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. Nine times out of ten it comes down to a bad evaporator fan motor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A stuck or failed damper control
  • Defrost fault icing over the evaporator
  • A bad evaporator fan motor
  • Faulty temperature control board

Known Samsung refrigerator weak points

  • French-door ice maker freezing and failure (subject of class-action)
  • Water fill tube freezing above the ice mold
  • Control board and dispenser faults
  • Top-load washer vibration/spin problems (past recall history)

Quick check — and when it's not DIY

One thing you can rule out on your own: confirm the refrigerator has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. Also, listen for the compressor running at all, and make sure nothing is blocking airflow around the back or bottom vents. Once you've ruled that out, the cause is almost always a failed compressor or a refrigerant leak in the sealed system, and handling refrigerant legally requires an experienced technician — which is where DIY stops.

How we fix it

First we diagnose the Samsung refrigerator end to end, so you're not paying to swap parts on a guess. Genuine Samsung OEM parts are widely available through authorized distributors, but sealed-system refrigerant repairs require an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.

Independent service experienced with Samsung appliances; not an authorized Samsung service center.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
The Samsung refrigerator died mid-week and they had it sorted before I'd even rearranged my schedule. No runaround — they told me honestly what it needed and fixed just that.
Michael H. · Verified customer
★★★★★
Same-day response — a tech was diagnosing the Samsung refrigerator hours after I called. The tech explained exactly what went wrong before touching anything.
Emily G. · Verified customer
★★★★★
Called about our Samsung refrigerator in the morning and it was running again by evening. Fair price, no surprise fees, and the Samsung refrigerator has worked perfectly since.
Jason P. · Verified customer
FAQ · before you call

Frequently asked questions

What if the same problem comes back?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

What's the price for a Samsung refrigerator that is not cooling?

Expect $150–$552 for parts and labour on a Samsung refrigerator that is not cooling. We charge a $89 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Is there a fee for the diagnostic?

We charge $89 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Can you come out same-day in Jacksonville?

We do — Jacksonville is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

Dispatching now · Jacksonville, FL

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Flat-rate pricing, 1 year labour warranty, and fast dispatch.