Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Dryer Drum Not Turning in Neptune Beach, FL

Motor hums but drum stays still. Drive belt, idler pulley, or motor coupling. We fix this on every dryer brand in Neptune Beach. A live dispatcher answers your call — no phone tree, no callback queue.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Common

Why your dryer is drum not turning

A dryer that is drum not turning tends to show the same signs, whatever the brand: motor hums but drum stays still. Drive belt, idler pulley, or motor coupling. The usual culprit is a seized drum bearing. Left unaddressed, laundry backs up fast.

Most likely causes

  • A bad motor control board
  • A failed drive motor
  • Broken drive belt
  • A seized drum bearing

Quick check — and when it's not DIY

The one self-check that's actually worth your time: confirm the door is closing and latching fully, since most units lock the drum if they don't sense a secure door. Also, check whether the drum turns at all by hand with the unit unplugged, which tells you if it's electrical or mechanical. If that doesn't fix it, a seized bearing or failed motor coupling means pulling the drum partially out of the cabinet, which isn't a same-day DIY job without the right lift and tools.

How we fix it

An experienced tech tests the dryer systematically and pinpoints what's actually causing the drum not turning. We carry common dryer parts for every major brand, so most repairs are done in one visit. You approve a flat price up front, and the work is backed by our labour and parts warranty.

Reviews · on record

What Neptune Beach customers say

4.9
250+ Google reviews
on the First Coast
★★★★★
Called about our dryer in the morning and it was running again by evening. Fair price, no surprise fees, and the dryer has worked perfectly since.
Chris H. · Verified customer
★★★★★
Our dryer quit on us and they had a technician out the same afternoon in Neptune Beach. Flat price agreed up front, and they stood behind the labour warranty.
Angela G. · Verified customer
★★★★★
The dryer died mid-week and they had it sorted before I'd even rearranged my schedule. No runaround — they told me honestly what it needed and fixed just that.
Daniel T. · Verified customer
FAQ · before you call

Frequently asked questions

Is the repair guaranteed?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

How much does a dryer that is drum not turning cost?

Expect $130–$400 for parts and labour on a dryer that is drum not turning. We charge a $89 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Do you charge for the estimate?

The $89 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

Do you offer same-day service in Neptune Beach?

Yes. We cover Neptune Beach daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Dispatching now · Neptune Beach, FL

Get same-day service in Neptune Beach.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.