Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Freezer Not Cooling in Neptune Beach, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on every freezer brand in Neptune Beach. A live dispatcher answers your call — no phone tree, no callback queue.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your freezer is not cooling

A freezer that is not cooling tends to show the same signs, whatever the brand: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. Nine times out of ten it comes down to a bad evaporator fan motor. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A bad evaporator fan motor
  • Failed compressor or start relay
  • Faulty temperature control board
  • Dirty or blocked condenser coils
  • Worn door gaskets bleeding cold air

Quick check — and when it's not DIY

Do this first — it takes two minutes: confirm the freezer has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. Once you've ruled that out, the cause is almost always a failed compressor or a refrigerant leak in the sealed system, and handling refrigerant legally requires an experienced technician — which is where DIY stops.

How we fix it

An experienced tech tests the freezer systematically and pinpoints what's actually causing the not cooling. Whatever the brand, we stock the parts that fail most on a freezer and fit them on the spot. Most not cooling jobs finish same-day, at a flat price, under our warranty.

Reviews · on record

What Neptune Beach customers say

4.9
250+ Google reviews
on the First Coast
★★★★★
The freezer died mid-week and they had it sorted before I'd even rearranged my schedule. Genuine parts, done in one trip, and the invoice matched the quote.
Tyler V. · Verified customer
★★★★★
Same-day response — a tech was diagnosing the freezer hours after I called. The diagnostic fee came off the repair total, just like they promised.
Jennifer V. · Verified customer
★★★★★
They squeezed our freezer in on a busy day and still showed up inside the window. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Brian K. · Verified customer

Other freezer problems we fix in Neptune Beach

FAQ · before you call

Frequently asked questions

Do you warranty your repairs?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

Do you offer same-day service in Neptune Beach?

We do — Neptune Beach is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

What does the call-out cost?

The $89 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

How much does a freezer that is not cooling cost?

Expect $150–$552 for parts and labour on a freezer that is not cooling. We charge a $89 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Dispatching now · Neptune Beach, FL

Get same-day service in Neptune Beach.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.