Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Freezer Not Freezing in Neptune Beach, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on every freezer brand in Neptune Beach. Our trucks run this area every day, so next-day is the norm and same-day is common.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your freezer is not freezing

Catching not freezing early on a freezer is usually straightforward: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. More often than not it traces back to sealed-system refrigerant leak. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Blocked air vents between compartments
  • Defrost thermostat or heater failure
  • A clogged defrost drain
  • Sealed-system refrigerant leak
  • Failed temperature sensor

Quick check — and when it's not DIY

Start here — it costs nothing and rules out the easy cause: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. If none of that changes anything, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

An experienced tech tests the freezer systematically and pinpoints what's actually causing the not freezing. Genuine OEM parts for all major freezer brands ride on the truck, so the fix usually happens the same day. You approve a flat price up front, and the work is backed by our labour and parts warranty.

Reviews · on record

What Neptune Beach customers say

4.9
250+ Google reviews
on the First Coast
★★★★★
No waiting around — the freezer was diagnosed within an hour of the tech arriving. The tech explained exactly what went wrong before touching anything.
Stephanie N. · Verified customer
★★★★★
They squeezed our freezer in on a busy day and still showed up inside the window. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Brian S. · Verified customer
★★★★
Same-day response — a tech was diagnosing the freezer hours after I called. The diagnostic fee came off the repair total, just like they promised.
Angela F. · Verified customer

Other freezer problems we fix in Neptune Beach

FAQ · before you call

Frequently asked questions

What's the price for a freezer that is not freezing?

Typical costs for a freezer that is not freezing land between $150–$552, parts and labour included. The $89 call-out is applied to the job and the quote is flat — no meter running.

What does the call-out cost?

A flat $89 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Is the repair guaranteed?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

Can you come out same-day in Neptune Beach?

Yes. We cover Neptune Beach daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Dispatching now · Neptune Beach, FL

Get same-day service in Neptune Beach.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.