Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Freezer Not Freezing in Palm Valley, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on every freezer brand in Palm Valley. Call before noon and there's a good chance of a same-day visit.

4.9250 Google reviews1 year labour warranty
Home kitchen appliances
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your freezer is not freezing

A freezer that is not freezing tends to show the same signs, whatever the brand: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. More often than not it traces back to sealed-system refrigerant leak. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Blocked air vents between compartments
  • Evaporator fan not running
  • Sealed-system refrigerant leak
  • Failed temperature sensor

Quick check — and when it's not DIY

There's one thing worth checking before you book anyone: listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Also, confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. If it's still acting up after that, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

First we diagnose the freezer end to end, so you're not paying to swap parts on a guess. Whatever the brand, we stock the parts that fail most on a freezer and fit them on the spot. Most not freezing jobs finish same-day, at a flat price, under our warranty.

Reviews · on record

What Palm Valley customers say

4.9
250+ Google reviews
on the First Coast
★★★★★
No waiting around — the freezer was diagnosed within an hour of the tech arriving. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Paul G. · Verified customer
★★★★★
The freezer broke right before the weekend and they still came out same-day. The tech explained exactly what went wrong before touching anything.
Jennifer F. · Verified customer
★★★★★
Same-day response — a tech was diagnosing the freezer hours after I called. Genuine parts, done in one trip, and the invoice matched the quote.
Eric P. · Verified customer

Other freezer problems we fix in Palm Valley

FAQ · before you call

Frequently asked questions

What if the same problem comes back?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

What does the call-out cost?

We charge $89 for a full diagnostic, credited to the repair if you proceed. No separate trip fee and no surcharges added later.

Do you offer same-day service in Palm Valley?

Same-day is common in Palm Valley. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

What's the price for a freezer that is not freezing?

Most repairs for a freezer that is not freezing run $150–$552 including parts and labour. The $89 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

Dispatching now · Palm Valley, FL

Get same-day service in Palm Valley.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.