Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

True Commercial Freezer Not Freezing in Atlantic Beach, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on True commercial freezers across Atlantic Beach. Most calls get a same-day slot — our vans cover this area daily.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your True commercial freezer is not freezing

Catching not freezing early on a True commercial freezer is usually straightforward: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. Nine times out of ten it comes down to evaporator fan not running. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A clogged defrost drain
  • Failed temperature sensor
  • Blocked air vents between compartments

Known True commercial freezer weak points

  • condenser fan motor failure and dirty condenser coils causing high box temperatures
  • door gasket wear and self-closing hinge cartridge failures on reach-ins
  • evaporator coil icing and clogged/frozen condensate drain lines
  • electronic temperature controller faults on newer Spec Series units

Quick check — and when it's not DIY

Start here — it costs nothing and rules out the easy cause: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Past that point, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.

How we fix it

First we diagnose the True commercial freezer end to end, so you're not paying to swap parts on a guess. OEM True parts are widely stocked through foodservice distributors; sealed-system/refrigerant repairs require an experienced technician. Most not freezing jobs finish same-day, at a flat price, under our warranty.

Independent commercial service experienced with True refrigeration; not an authorized True dealer.

Reviews · on record

What Atlantic Beach homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Two other shops couldn't fit us in — these guys fixed the True commercial freezer the same day. Genuine True part, flat price, and done in a single visit.
Linda F. · Verified customer
★★★★★
The True commercial freezer broke right before the weekend and they still came out same-day. You can tell they work on True all the time — quick, clean diagnosis.
James T. · Verified customer
★★★★★
Called about our True commercial freezer in the morning and it was running again by evening. Stood behind the warranty and used a real True OEM part, not a knockoff.
Katie E. · Verified customer
FAQ · before you call

Frequently asked questions

Is the repair guaranteed?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

How much does a True commercial freezer that is not freezing cost?

Most repairs for a True commercial freezer that is not freezing run $280–$1,495 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

What does the call-out cost?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

Can you come out same-day in Atlantic Beach?

Same-day is common in Atlantic Beach. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Dispatching now · Atlantic Beach, FL

Get same-day service in Atlantic Beach.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.