Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Ice-O-Matic Ice Machine Not Freezing in Fleming Island, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Ice-O-Matic ice machines across Fleming Island. Most jobs are booked, diagnosed, and fixed inside 24 hours.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Ice-O-Matic ice machine is not freezing

When a Ice-O-Matic ice machine is not freezing, here's what you'll usually notice: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. On this platform it's most often evaporator fan not running. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A clogged defrost drain
  • Failed temperature sensor
  • Blocked air vents between compartments
  • Defrost thermostat or heater failure

Known Ice-O-Matic ice machine weak points

  • Thin, hollow or reduced ice output from mineral scale on the evaporator
  • No-ice conditions from failed water inlet valve, float or control board
  • High-temperature shutdowns caused by a dirty condenser or clogged air filter
  • Water and drain-line leaks from clogged or improperly installed drains

Quick check — and when it's not DIY

Do this first — it takes two minutes: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Beyond that, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.

How we fix it

An experienced tech tests the Ice-O-Matic ice machine systematically and pinpoints what's actually causing the not freezing. OEM Ice-O-Matic parts are readily stocked by PartsTown, WebstaurantStore and KaTom, though sealed-system refrigerant work requires an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.

independent commercial service — experienced with Ice-O-Matic ice machines, not authorized by the manufacturer

Reviews · on record

What Fleming Island homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★
No waiting around — the Ice-O-Matic ice machine was diagnosed within an hour of the tech arriving. No runaround — they told me honestly what it needed and fixed just that.
Mark P. · Verified customer
★★★★★
The Ice-O-Matic ice machine broke right before the weekend and they still came out same-day. The tech explained exactly what went wrong before touching anything.
Katie K. · Verified customer
★★★★★
Same-day response — a tech was diagnosing the Ice-O-Matic ice machine hours after I called. Fair price, no surprise fees, and the Ice-O-Matic ice machine has worked perfectly since.
Jason A. · Verified customer
FAQ · before you call

Frequently asked questions

Do you charge for the estimate?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

How fast can you get to Fleming Island?

Same-day is common in Fleming Island. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Do you warranty your repairs?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

What's the price for a Ice-O-Matic ice machine that is not freezing?

Expect $220–$1,092 for parts and labour on a Ice-O-Matic ice machine that is not freezing. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Dispatching now · Fleming Island, FL

Get same-day service in Fleming Island.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.