Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

True Refrigerated Display Case Not Cooling in Fleming Island, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on True refrigerated display cases across Fleming Island. Call early and a technician is usually at your door that same afternoon.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your True refrigerated display case is not cooling

Here's how not cooling typically presents on a True refrigerated display case: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. More often than not it traces back to refrigerant leak in the sealed system. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Dirty or blocked condenser coils
  • Faulty temperature control board
  • A stuck or failed damper control

Known True refrigerated display case weak points

  • condenser fan motor failure and dirty condenser coils causing high box temperatures
  • door gasket wear and self-closing hinge cartridge failures on reach-ins
  • evaporator coil icing and clogged/frozen condensate drain lines
  • electronic temperature controller faults on newer Spec Series units

Quick check — and when it's not DIY

The one self-check that's actually worth your time: confirm the refrigerated display case has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. When that isn't the fix, not-cooling that keeps recurring after the coils are clean usually means the sealed system has lost its charge, and recharging it needs recovery equipment and an experienced technician.

How we fix it

An experienced tech tests the True refrigerated display case systematically and pinpoints what's actually causing the not cooling. OEM True parts are widely stocked through foodservice distributors; sealed-system/refrigerant repairs require an experienced technician. You approve a flat price up front, and the work is backed by our labour and parts warranty.

Independent commercial service experienced with True refrigeration; not an authorized True dealer.

Reviews · on record

What Fleming Island homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
No waiting around — the True refrigerated display case was diagnosed within an hour of the tech arriving. Stood behind the warranty and used a real True OEM part, not a knockoff.
Karen F. · Verified customer
★★★★
They squeezed our True refrigerated display case in on a busy day and still showed up inside the window. Fixed on the first visit — the flat price matched the quote exactly, no upsell.
Steven H. · Verified customer
★★★★★
Same-day response — a tech was diagnosing the True refrigerated display case hours after I called. Genuine True part, flat price, and done in a single visit.
Ashley R. · Verified customer
FAQ · before you call

Frequently asked questions

Can you come out same-day in Fleming Island?

Same-day is common in Fleming Island. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

Is the repair guaranteed?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

What does the call-out cost?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

How much does a True refrigerated display case that is not cooling cost?

Typical costs for a True refrigerated display case that is not cooling land between $280–$1,495, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Dispatching now · Fleming Island, FL

Get same-day service in Fleming Island.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.