Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

True Refrigerated Display Case Not Cooling in Neptune Beach, FL

Unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. We fix this on True refrigerated display cases across Neptune Beach. Urgent breakdowns get priority dispatch, so they don't wait until morning.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your True refrigerated display case is not cooling

Here's how not cooling typically presents on a True refrigerated display case: unit runs but temperature stays warm — usually a compressor, condenser, or refrigerant issue. The usual culprit is faulty temperature control board. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Faulty temperature control board
  • Refrigerant leak in the sealed system
  • Defrost fault icing over the evaporator

Known True refrigerated display case weak points

  • condenser fan motor failure and dirty condenser coils causing high box temperatures
  • door gasket wear and self-closing hinge cartridge failures on reach-ins
  • evaporator coil icing and clogged/frozen condensate drain lines
  • electronic temperature controller faults on newer Spec Series units

Quick check — and when it's not DIY

Do this first — it takes two minutes: confirm the refrigerated display case has power, the thermostat is actually set cold, and the condenser coils or vents aren't blocked by dust or stored items. If that doesn't fix it, the cause is almost always a failed compressor or a refrigerant leak in the sealed system, and handling refrigerant legally requires an experienced technician — which is where DIY stops.

How we fix it

We trace the not cooling on your True refrigerated display case to its source instead of throwing parts at it. OEM True parts are widely stocked through foodservice distributors; sealed-system/refrigerant repairs require an experienced technician. The quote is flat, approved before we start, and every repair carries our warranty.

Independent commercial service experienced with True refrigeration; not an authorized True dealer.

Reviews · on record

What Neptune Beach homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Called late at night and a tech was here by mid-morning to look at the True refrigerated display case. Genuine parts, done in one trip, and the invoice matched the quote.
Patrick F. · Verified customer
★★★★★
Called about our True refrigerated display case in the morning and it was running again by evening. Flat price agreed up front, and they stood behind the labour warranty.
Angela W. · Verified customer
★★★★★
Our True refrigerated display case quit on us and they had a technician out the same afternoon in Neptune Beach. They clearly knew True inside out and had the part on the truck.
Ryan H. · Verified customer
FAQ · before you call

Frequently asked questions

What does a True refrigerated display case that is not cooling usually cost?

Typical costs for a True refrigerated display case that is not cooling land between $280–$1,495, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

Is the repair guaranteed?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

Do you offer same-day service in Neptune Beach?

Same-day is common in Neptune Beach. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

What does the call-out cost?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

Dispatching now · Neptune Beach, FL

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Flat-rate pricing, 1 year labour warranty, and fast dispatch.