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Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Hoshizaki Commercial Freezer Not Freezing in Jacksonville, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Hoshizaki commercial freezers across Jacksonville. Weekend and evening slots are available when a weekday won't do.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Hoshizaki commercial freezer is not freezing

Catching not freezing early on a Hoshizaki commercial freezer is usually straightforward: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. Nine times out of ten it comes down to sealed-system refrigerant leak. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Sealed-system refrigerant leak
  • Defrost thermostat or heater failure
  • Blocked air vents between compartments
  • Evaporator fan not running

Known Hoshizaki commercial freezer weak points

  • scale/lime buildup triggering cleaning cycles and harvest problems on ice machines
  • float valve, water pump, and bin control switch failures
  • dirty condenser causing high head pressure and error codes
  • evaporator and thermistor faults on CRMR reach-ins

Quick check — and when it's not DIY

The one self-check that's actually worth your time: confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Also, listen for the evaporator fan running when the door's closed, since a silent fan is a common first sign. Should that not clear it, it's usually a defrost heater, sensor, or sealed-system fault, and diagnosing those needs a multimeter and refrigeration training, not guesswork.

How we fix it

An experienced tech tests the Hoshizaki commercial freezer systematically and pinpoints what's actually causing the not freezing. Genuine Hoshizaki parts are readily available via authorized distributors; refrigerant/sealed-system work requires an experienced technician and regular water treatment is advised. The quote is flat, approved before we start, and every repair carries our warranty.

Independent commercial service experienced with Hoshizaki ice and refrigeration; not an authorized Hoshizaki dealer.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Called about our Hoshizaki commercial freezer in the morning and it was running again by evening. Fair price, no surprise fees, and the Hoshizaki commercial freezer has worked perfectly since.
Steven S. · Verified customer
★★★★
Our Hoshizaki commercial freezer quit on us and they had a technician out the same afternoon in Jacksonville. The diagnostic fee came off the repair total, just like they promised.
Rachel J. · Verified customer
★★★★★
The Hoshizaki commercial freezer died mid-week and they had it sorted before I'd even rearranged my schedule. No runaround — they told me honestly what it needed and fixed just that.
Michael K. · Verified customer
FAQ · before you call

Frequently asked questions

What does the call-out cost?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

Can you come out same-day in Jacksonville?

Same-day is common in Jacksonville. Our trucks run the area every day and emergency slots are held open for breakdowns that can't wait.

What's the price for a Hoshizaki commercial freezer that is not freezing?

Typical costs for a Hoshizaki commercial freezer that is not freezing land between $280–$1,495, parts and labour included. The $149 call-out is applied to the job and the quote is flat — no meter running.

What if the same problem comes back?

We stand behind the work with a 1-year labour warranty and 6-month parts warranty — if it recurs in that time, we fix it again for free.

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