Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Hoshizaki Commercial Freezer Not Freezing in Neptune Beach, FL

Freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. We fix this on Hoshizaki commercial freezers across Neptune Beach. Typical response time in this area is under an hour once you're on the schedule.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Emergency

Why your Hoshizaki commercial freezer is not freezing

The first things owners spot on a not freezing Hoshizaki commercial freezer: freezer compartment stays above 0°F. Common causes: defrost thermostat, evaporator fan, sealed-system leak. The usual culprit is blocked air vents between compartments. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • Blocked air vents between compartments
  • Evaporator fan not running
  • Sealed-system refrigerant leak

Known Hoshizaki commercial freezer weak points

  • scale/lime buildup triggering cleaning cycles and harvest problems on ice machines
  • float valve, water pump, and bin control switch failures
  • dirty condenser causing high head pressure and error codes
  • evaporator and thermistor faults on CRMR reach-ins

Quick check — and when it's not DIY

Before booking a repair, confirm the thermostat setting, that the door seals fully, and that vents inside aren't blocked by over-packed items. Once you've ruled that out, a fan that's confirmed dead, or ice built up around it, means removing interior panels to reach it — not a quick swap without disassembly experience.

How we fix it

We start with a full diagnostic on the Hoshizaki commercial freezer, confirm the real fault, then price it flat. Genuine Hoshizaki parts are readily available via authorized distributors; refrigerant/sealed-system work requires an experienced technician and regular water treatment is advised. Most not freezing jobs finish same-day, at a flat price, under our warranty.

Independent commercial service experienced with Hoshizaki ice and refrigeration; not an authorized Hoshizaki dealer.

Reviews · on record

What Neptune Beach homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★★
Same-day response — a tech was diagnosing the Hoshizaki commercial freezer hours after I called. No runaround — they told me honestly what it needed and fixed just that.
Brian T. · Verified customer
★★★★★
They squeezed our Hoshizaki commercial freezer in on a busy day and still showed up inside the window. The tech explained exactly what went wrong before touching anything.
Christina H. · Verified customer
★★★★
Our Hoshizaki commercial freezer quit on us and they had a technician out the same afternoon in Neptune Beach. Fair price, no surprise fees, and the Hoshizaki commercial freezer has worked perfectly since.
Kevin D. · Verified customer
FAQ · before you call

Frequently asked questions

What does the call-out cost?

A flat $149 covers the on-site diagnosis and rolls into the repair price. What we quote is what you pay — no add-ons.

What does a Hoshizaki commercial freezer that is not freezing usually cost?

Expect $280–$1,495 for parts and labour on a Hoshizaki commercial freezer that is not freezing. We charge a $149 diagnostic that comes off the repair total, and nothing begins until you approve a flat price.

Can you come out same-day in Neptune Beach?

We do — Neptune Beach is on our daily route, with same-day and after-hours emergency slots. The earlier you call, the better the odds of a same-day visit.

Is the repair guaranteed?

You're covered by our 1-year labour warranty and 6-month parts warranty. Should the same fault return inside that period, the follow-up visit is free.

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