Northstar
Same-day dispatch · 30.33°N 81.66°W · Est. 2009

Hoshizaki Ice Machine Ice Maker Not Working in Jacksonville, FL

Ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. We fix this on Hoshizaki ice machines across Jacksonville. Our trucks run this area every day, so next-day is the norm and same-day is common.

4.9250 Google reviews1 year labour warranty
Commercial kitchen equipment
1-Year Labour Warranty
On every job
6-Month Parts Warranty
OEM original parts
Licensed & Insured
Insured for work in FL
Same-Day Service
Emergency dispatch
Common

Why your Hoshizaki ice machine is ice maker not working

On a Hoshizaki ice machine, ice maker not working usually announces itself like this: ice maker stops producing ice or makes hollow cubes. Often the water inlet valve or thermostat. Nine times out of ten it comes down to a failed sensor or switch. Left unaddressed, food or stock can spoil within hours.

Most likely causes

  • A worn or failed internal component
  • An electrical or control fault
  • A wiring or control-board problem

Known Hoshizaki ice machine weak points

  • scale/lime buildup triggering cleaning cycles and harvest problems on ice machines
  • float valve, water pump, and bin control switch failures
  • dirty condenser causing high head pressure and error codes
  • evaporator and thermistor faults on CRMR reach-ins

Quick check — and when it's not DIY

Worth checking yourself first: unplug it for a minute and try again, since a simple reset clears more faults than people expect. If none of that changes anything, if the basics check out, the fault is inside the control system or a sealed component, and diagnosing that safely takes a technician's tools and training.

How we fix it

Our technician runs a full diagnostic on your Hoshizaki ice machine and isolates the exact cause before quoting. Genuine Hoshizaki parts are readily available via authorized distributors; refrigerant/sealed-system work requires an experienced technician and regular water treatment is advised. The quote is flat, approved before we start, and every repair carries our warranty.

Independent commercial service experienced with Hoshizaki ice and refrigeration; not an authorized Hoshizaki dealer.

Reviews · on record

What Jacksonville homeowners say

4.9
250+ Google reviews
on the First Coast
★★★★
They squeezed our Hoshizaki ice machine in on a busy day and still showed up inside the window. Genuine Hoshizaki part, flat price, and done in a single visit.
Laura A. · Verified customer
★★★★★
Same-day response — a tech was diagnosing the Hoshizaki ice machine hours after I called. You can tell they work on Hoshizaki all the time — quick, clean diagnosis.
Paul A. · Verified customer
★★★★★
The Hoshizaki ice machine broke right before the weekend and they still came out same-day. Stood behind the warranty and used a real Hoshizaki OEM part, not a knockoff.
Rebecca D. · Verified customer
FAQ · before you call

Frequently asked questions

Is the repair guaranteed?

Every repair is backed by a 1-year labour warranty and a 6-month parts warranty. If the same issue returns in that window, we come back at no charge.

What's the price for a Hoshizaki ice machine that is ice maker not working?

Most repairs for a Hoshizaki ice machine that is ice maker not working run $220–$950 including parts and labour. The $149 diagnostic is credited in full toward the repair when you go ahead, and you get a flat quote before any work starts.

Do you charge for the estimate?

The $149 diagnostic covers a full on-site inspection and is applied to your repair total. There are no hidden trip charges or surcharges on top of your quote.

Can you come out same-day in Jacksonville?

Yes. We cover Jacksonville daily and offer same-day and emergency service. Booking earlier in the day gives the best chance of an afternoon slot.

Dispatching now · Jacksonville, FL

Get same-day service in Jacksonville.

Flat-rate pricing, 1 year labour warranty, and fast dispatch.